50
• If you charge your battery daily, rely on the gas gauge reading to determine battery capacity. The charging process may
continue even if the gas gauge reads full. External power can be removed because the battery is virtually full.
The gas gauge reads “full,” but the charging LED is still lit.
• If your battery is new, or if you are using it for the first time, you will need to calibrate it (see Battery Calibration) prior to
using it.
• As your battery ages, the maximum capacity that it can hold naturally decreases and even the best maintained batteries
eventually need to be retired. Consider replacing the battery if you are not getting the usage you need from it.
My battery seems to have less and less capacity.
• Ensure that you have activated BT feature on both devices.
• Make sure that the distance between the two devices is within the acceptable limit and that there are no walls or other
obstructions between the devices.
• Confirm that the other device is not in “Hidden” mode.
• Verify that both devices are compatible.
Bluetooth Wireless Transmission Problems
I cannot connect to another device with BT wireless technology.
• The temperature may be too cold. Move the device to a warmer operating environment.
Display Problems
The display performance is slow.
• Right click on the Windows Desktop, select Personalize, then Colors to change the color and style of your Windows.
The underlined, inverse, and hypertext characters are difficult to read on the screen.
• Select
Start
>
Power
>
Restart
.
I changed my display resolution, but I see no difference on the screen.
• This occurs if the unit is exposed to extreme low temperatures. This is not a hardware failure associated with the hard disk.
The integrated hard disk drive heater will warm the drive to a safe operating temperature.
Hard Disk Problems
The hard disk will not spin up, so the device can’t boot up.
• Make sure you remove any USB drives from the unit before you start it.
• Connect the AC adapter to charge the battery if it is not charged.
• If the battery does not begin charging, perform the following:
1. Remove the battery.
2. Connect the AC adapter.
3. Turn on the device by pressing the button.
4. Reinstall the battery. The battery LED is a steady orange while the battery is charging.
The device does not startup properly.
1. Select Start > Settings .
Hard disk recovery process on Win10
