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place of purchase. There will be a
charge for repair or replacement if no
proof of purchase is provided or if the
unit is past the warranty period.
Once you have acquired an RMA
number, pack the unit securely to
prevent damage in transit. If possible,
use the original packing material. Be
sure to send the entire product.
3. Ship prepaid and insured by way of
a traceable carrier, such as United
Parcel Service (UPS), FedEx, or First
Class Mail to avoid loss in transit.
4. Write the issued RMA number on the
outside of your package and send your
proof of purchase and description of
the problem to the following address:
PNI Corporation
Attn: RMA# ________________
5464 Skylane Blvd., Suite A
Santa Rosa, CA 95403-1084
Type or print your name and address
where the replacement should be
delivered. After receipt of your
documents and unit, a replacement
unit will be sent to you. Please allow
2 to 3 weeks from receipt of your
returned product to delivery of your
replacement.
