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6 Warranty Clause
Power Monitors Inc. (PMI) warrants each new product manufactured and
sold to be free from defects in material, workmanship, and construction, and
that when used in accordance with this manual will perform to applicable
specifications for a period of one year after shipment.
If examination by PMI discloses that the product has been defective, then
our obligation is limited to repair or replacement, at our option of the defective
unit or its components. PMI is not responsible for products which have been
subject to misuse, alteration, accident, or for repairs not performed by PMI.
The foregoing warranty constitutes PMI’s sole liability, and is in lieu of any
other warranty of merchantability or fitness. PMI shall not be responsible for
any incidental or consequential damages arising from any breach of warranty.
Equipment Return
If any PMI product requires repair or is defective, call PMI at (800) 296-
4120 before shipping the unit to PMI. If the problem cannot be resolved over
the phone, PMI will issue a return authorization number. For prompt service,
all shipments to PMI must include:
1. Billing and shipping address for return of equipment.
2. The name and telephone number of whom to contact for further information.
3. A description of the problem or work required.
4. A list of the enclosed items and serial numbers.
5. A return authorization number.
6. If possible, a copy of the original invoice.
Equipment returned to PMI must be shipped with freight charges pre-
paid. After repair, PMI will return equipment F.O.B. factory. If equipment
is repaired under warranty obligation, freight charges (excluding air freight or
premium services) will be refunded or credited to the customer’s account.
Return equipment to:
Power Monitors, Inc.
1661 Virginia Avenue
Harrisonburg, VA 22802
Attn: Repair Dept.
