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PS1_0002 [EN]
You have been charging the battery
for a long time, but not all of the
Status Indicator LEDs are lit up yet.
• Charge the battery using the dedicated
AC Adaptor. If you use a product other
than the dedicated AC Adaptor, charging
may take a long time.
• Check for dirt on the Micro USB Jack of
the device, the connectors of the Micro
USB cable, or the USB jack of the AC
Adaptor. If they are dirty, wipe them off
with a soft, dry cloth. Then, reconnect
them and try charging again.
• If they are not dirty, there may be an issue
with the device, AC Adaptor, or Micro USB
Cable. Please contact “Ploom Exclusive
Customer Service” (back cover).
The battery becomes depleted
immediately, even after it is charged
correctly.
• If the battery life has become significantly
shortened, the battery may have
deteriorated to the point that it is nearing
the end of its lifespan. It is time to
purchase a replacement.
• The battery may become depleted
immediately if the device is too cold
due to the external temperature, etc.
Wait for the device to return to a normal
temperature before charging.
The device will not turn on after it
was left unused for a long period
of time.
When you leave the device unused for
long periods of time, the battery voltage
decreases due to self-discharge. Charge the
battery before using the device again.
