✓
The type of VGA, Super VGA, or other graphics card you use.
✓
Brand name and model number of any other peripherals you have installed/
connected to your computer (e.g., scanner, fax board, network board).
Returns
You must receive an RMA (
R
eturned
M
aterials
A
uthorization) number from our Technical
Support Department before any Plextor CD-ROM drive can be returned for repair or
replacement. Any drive sent to Plextor without an RMA number will not be accepted.
Drives must be sent postage prepaid. We recommend that you insure your shipment,
as Plextor cannot be held responsible for any damage that may occur during shipment.
Helpful Contacts
COMPANY
PHONE
FAX BBS/
Web &/or
Product
e-mail address
Adaptec
408-945-8600
408-262-2533
408-945-7727
SCSI interface boards
www.adaptec.com
Advansys
408-383-9400
408-383-9753
408-383-9540
SCSI interface boards & CD-R software
www.advansys.com
AMC
206-882-0587
206-861-8391 ----
Devices, cables & Accessories
Basin Comp.
800-238-4453
818-598-0110
818-597-0275
SCSI interface boards
Diamond
408-736-2000
408-325-7000
408-524-9301
Soundboards
www.diamond.com
DPT
407-830-5522
407-260-5366
407-830-1070
SCSI interface boards
www.dpt.com
DTC
408-942-4000
408-942-4052
408-942-4010
SCSI interface boards
www.datatechnology.com
FWB
415-325-4392
415-833-4653 ----
Mac device drivers
www.fwb.com
Pacific Inter Connects
408-654-0234
408-982-9329 ----
Audio cables
www.piccable.com
Plextor
408-980-1838
408-986-1010
408-986-1569
Recommend SCSI soundboards, audio cables, and all other technical support needs
CHAPTER 13 ---- Contacting Plextor’s Technical Support Department
62
ULTRAPLEX OPERATION MANUAL
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