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Appendix B: Technical Support

PX-755SA Installation and Users Manual

Shipping Your Drive to Plextor

Be sure to write the RMA number on the outside of the shipping box.
Any drive sent to Plextor without an RMA number will not be accepted.

NOTE

: The RMA number must be clearly visible on the outside of the

shipping box.

Drives must be sent postage prepaid. We recommend that you insure
your shipment, as Plextor cannot be held responsible for any damage
that may occur during shipment.

Содержание PX-755

Страница 1: ...DVD R DL DOUBLE LAYER DUAL LAYER DVD R RW CD R RW DRIVE INSTALLATION AND USERS MANUAL MARCH 2006 Model PX 755SA Internal SATA Drive...

Страница 2: ...on or organization of such revision or change This manual is copyrighted all rights reserved It may not be copied photocopied translated or reduced to any electronic medium or machine readable form wi...

Страница 3: ...terference Regulations of the Canadian Department of Communications This class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003...

Страница 4: ...iv PX 755SA Installation and Users Manual Top View of Internal Drive Showing Caution Label Location Detail of PX 755SA Laser Caution Labels...

Страница 5: ...trols 9 Front Panel PX 755SA Internal Drive 10 Rear Panel PX 755SA Internal SATA Drive 11 What Else Is In the PX 755SA Box 12 Save Your Box 12 Set the PX 755SA DMA Jumper If Needed 13 Mount the PX 755...

Страница 6: ...ive Is Recognized 34 Using the PX 755SA Self Test Diagnostics 36 5 Frequently Asked Questions 39 Appendix A PX 755SA Specifications 43 Appendix B Technical Support 55 How to Contact Plextor Technical...

Страница 7: ...leshoot your drive If you run into a problem that doesn t seem to be covered however please contact us See Appendix B Technical Support for the different ways you can reach us You will be connected to...

Страница 8: ...d Writes DVD RW rewritable DVD plus format media at up to 8X speed Requires 8X media for 8X writing Writes DVD RW rewritable DVD dash format media at up to 6X speed Supports DVD VR and DVD VR format f...

Страница 9: ...imum settings for that particular disc Replaceable front panel For mounting in any PC you can change the front panel bezel and tray door from beige to black in a few moments VariRec Lets you change th...

Страница 10: ...ion or measure and display characteristics of the media you re using Q Check TA Time Analyzer The PX 755SA supports time interval analysis that shows a histogram of a disc s lands and pits a valuable...

Страница 11: ...ted overwriting and DRT DM for DVD RW SpeedRead For DVD Video discs equipped with CSS copy protection you can enable fast playback SpeedRead or leave at the factory default for quiet video playback CD...

Страница 12: ...s 59 seconds in length or a data disc up to 875 megabytes in capacity Minimum Configuration to Use the PX 755SA Here s what you ll need in order to install and use the PX 755SA drive Computer Pentium...

Страница 13: ...t use software to drag and drop files onto DVD R DVD RW CD R or CD RW media then continue adding files and sharing the same disc Archive images and video to DVD or CD Master new software programs on D...

Страница 14: ...ng the cover may expose you to harmful electrical voltages or the laser beam For your safety entrust service to experienced service personnel only Keep your DVDs and CDs free of dirt or other contamin...

Страница 15: ...connection must support the ATAPI command set Some computer motherboards have SATA RAID Redundant Array of Independent Discs chipsets that do not support the ATAPI command set used by optical disc dri...

Страница 16: ...during standby and when Buffer Underrun Proof Technology is operational Illuminated yellow green and amber when AUTOSTRATEGY is operational Emergency eject hole If the automatic eject button does not...

Страница 17: ...ower connector Connects to your computer s 15 pin SATA power cable to provide DC 5 volts and 12 volts to the PX 755SA NOTE If your computer has only 4 pin power connectors use the SATA power cable ada...

Страница 18: ...Installation and Users Manual PX 755SA Quick Installation Guide Save Your Box Be sure to save the box after you have installed your drive The box and its packaging material were designed and drop test...

Страница 19: ...pty The empty pins mean the drive is set to Ultra DMA This setting should work in most cases so you don t have to do anything more With some personal computers that do not have an embedded non RAID Se...

Страница 20: ...e drive can be mounted horizontally or vertically If you don t have an empty bay remove the existing DVD ROM or CD ROM drive and install the PX 755SA You must make two cable connections to your PX 755...

Страница 21: ...gure 4 Removing a typical computer s cover 3 Remove the cover panel from the bay that will hold the drive To remove the cover panel pop it out by pressing outward lightly In some older computers you m...

Страница 22: ...ou need rails you can obtain them from the computer manufacturer or from a computer supply retail or mail order store 5 If you must use mounting rails fasten the rails to the lower pair of holes as sh...

Страница 23: ...n the bay and ensure the side rails are attached properly Figure 7 Cable connections for an internal SATA drive NOTE Your computer s SATA connection must support the ATAPI command set Some computer mo...

Страница 24: ...our computer is equipped with 15 pin SATA power cables you can connect a power cable directly to the PX 755SA drive If your computer s power cables have only 4 pin power connectors use the 4 pin SATA...

Страница 25: ...D R DVD R DL dual layer and DVD RW Your PX 755SA can read and write either media format in single layer or double layer media It supports all these types of DVD media Digital Video Discs You can immed...

Страница 26: ...R writing speed you must use certified 48X media and to achieve 24X CD RW writing speed you must use Ultra Speed CD RW media Remember Using Normal Speed CD RW discs that is NS RW media you can rewrit...

Страница 27: ...r using your hand is not recommended and risks damage or premature wearing of the mechanism Handling DVD and CD Media Take care when handling blank CD and DVD media Dust scratches and fingerprints on...

Страница 28: ...c Cleaning Discs For proper read and write performance your discs must be clean Trying to record on a dirty disc may result in a failed session and ruin the disc To clean the disc wipe the disc using...

Страница 29: ...ion setting is inserted into the drive the drive is automatically set to that region code If you later insert a DVD with a different region code you are prompted to either accept changing the new regi...

Страница 30: ...give you information about the drive s operation When you are writing to a CD R or CD RW disc the color and blink rate of the front panel LED indicator indicate the speed of writing as follows Operati...

Страница 31: ...OSTRATEGY Yellow green amber Blink 200ms Switching to SpeedRead for Video Playback When you are playing a DVD Video disc that has CSS copy protection via the Content Scrambling System the PX 755SA nor...

Страница 32: ...Section 3 Using Your PX 755SA 26 PX 755SA Installation and Users Manual This page intentionally left blank...

Страница 33: ...ens In this case If your drive is still in warranty and you are experiencing problems send the drive to Plextor See Returns on page 57 If your drive is out of warranty before returning the drive for r...

Страница 34: ...bleshooting a possible problem with your PX 755SA drive please visit our web site at www plextor com to check if you have the latest firmware To obtain new firmware for your drive 1 Go to the Plextor...

Страница 35: ...gency eject tool to open the drive 1 Make sure power to the drive is OFF That is turn off your computer 2 At the front of the drive insert the emergency eject tool or a paper clip or other thin rigid...

Страница 36: ...eady installed in a computer turn the computer power OFF and open the computer case 2 If necessary remove cables from the rear of the PX 755SA and remove the drive You may be able to gain access to th...

Страница 37: ...ate slightly to release it from the hooks Pry a hook away from the tray and press down When both hooks are released remove the mask by pressing it off the disc tray Figure 14 Unhook the tray mask and...

Страница 38: ...locate the catch at the top front of the drive 8 With the drive right side up release the two side bezel hooks To release the hooks press inward using the angled portion of the eject tool Do this only...

Страница 39: ...lide the bezel forward to remove it Figure 18 Pull forward gently to remove the front bezel CAUTION Do not touch any of the internal components that are visible 10 Position the new bezel in front of t...

Страница 40: ...uring or right after installation of your drive first make sure the drive is recognized If you still have problems visit the Plextor web site for tips and troubleshooting help Make Sure the Drive Is R...

Страница 41: ...edicated for SATA RAID the connection may not support optical disc drives like the PX 755SA Consult your motherboard manual or vendor website for assistance in configuration or for questions of compat...

Страница 42: ...be able to use this disc again This tests three functions of the drive writing at maximum speed continuous playback at maximum speed and random access To perform the self test 1 Turn the computer s po...

Страница 43: ...nable the self test diagnostics 4 If you removed the drive for access to the cable and self test DMA jumper slide it back into the computer and reconnect the power cable to the drive Do not connect th...

Страница 44: ...reen One green blink indicates a write or read error Two green blinks indicate an initialization error Three green blinks indicate the disc is not blank or cannot be detected properly 9 If the disc wa...

Страница 45: ...dia A Recommended media are recordable or rewritable CD and DVD media that have been tested by Plextor and found to operate well consistently from one manufacturing lot to another For each drive Plext...

Страница 46: ...can activate deactivate and delete entries in this separate AUTOSTRATEGY database You can also view and save or print the list of database entries With PlexTools Professional you have full control ove...

Страница 47: ...r example 8X rated media listed as 12X writing recommended and 16X compatible indicates the manufacturer believes this 8X rated media can be written at 16X Plextor factory testing has determined you w...

Страница 48: ...Section 5 Frequently Asked Questions 42 PX 755SA Installation and Users Manual This page intentionally left blank...

Страница 49: ...write to a CD in image mode or 10 GB of free space to create DVD images For more accurate guidelines see the help files or documentation for the recording software you re using Interface Serial ATA 1...

Страница 50: ...l DVD write current DVD R 16X 1 2 A 1 0 A Typical write current CD R 48X 1 2 A 1 0 A Typical pause current 700 mA 650 mA Peak current 2 4 A 1 7 A Power Consumption Average 20 4W for DVD read write Dim...

Страница 51: ...thod 2 Bootable CD Hybrid CD CD MRW with future firmware upgrade Write Methods DVD R RW DVD R DL DVD R Disc at once DAO multi session incremental recording DVD RW Random access write sequential write...

Страница 52: ...ecification Version 1 1 1 2 DVD R Part 1 Volume 1 Basic Format Version 1 3 DVD R DL Part 2 Basic Format Specification Version 1 0 DVD RW Part 1 Volume 1 Basic Format Specification Version 1 3 Part 1 V...

Страница 53: ...a list and determining the optimum write strategy for that particular media type The results are listed as recommended media and are also assembled into a media catalog and stored in firmware in Plext...

Страница 54: ...rotection via the Content Scrambling System is loaded the PX 755SA slows its playback speed to reduce drive noise Read Speed CD Speed Mode 1 Discs Mode 2 Discs CD DA Discs 20 48X CAV Stamp R 48X with...

Страница 55: ...ions continued Write Speed DVD R RW Speed R RW R DL R DL R RW 6 16X CAV 6 12X PCAV 6 10X PCAV 6X 8X CAV 6X CLV 4X CLV 2 4X CLV 2X CLV 1X CLV Write Speed CD R RW Speed CD R Ultra Speed CD RW Media High...

Страница 56: ...X 2770 CLV 2770 CLV 1X 1385 CLV CD Transfer Rate Speed Write KB s Read KB s 48X 3150 7290 CAV 3000 7200 CAV 40X 2600 6000 CAV 32X 3150 4800 PCAV 2080 4800 CAV 24X 3000 3600 PCAV 1600 3600 CAV 16X 2400...

Страница 57: ...p or down 15 degrees Operating Temperature 5 to 40 degrees Celsius Operating Humidity 20 to 80 non condensing Storage Temperature 40 to 60 degrees Celsius Storage Humidity 20 to 95 non condensing Acou...

Страница 58: ...rite 0 5G0 Pk 5 300Hz DVD write 0 5G0 Pk 5 300Hz Shock Non operating Permissible acceleration range cm sec Bottom 594 0 Top 420 0 Left 507 9 Right 507 9 Front 462 5 Rear 462 5 Power off without disc E...

Страница 59: ...or ATAPI command manual PIO Transfers Modes 0 4 Multiword DMA Transfers Modes 0 2 Ultra DMA Transfers Modes 0 4 Ultra DMA66 Inquiry string PLEXTOR sp DVDR sp sp sp PX 755A sp sp where sp is one space...

Страница 60: ...Appendix A PX 755SA Specifications 54 PX 755SA Installation and Users Manual This page intentionally left blank...

Страница 61: ...ur web site to assist you in troubleshooting the problem on your own NOTE We encourage you to go the Plextor web site www plextor com before attempting to contact Technical Support The answers to the...

Страница 62: ...select the tech support option Before You E mail or Call for Support Please gather as much of the following information as possible before contacting us The serial number and TLA top level assembly n...

Страница 63: ...ive 4 Write the RMA number in large bold numbers on the outside of the box and ship it to Plextor Contacting Plextor s RMA Department You can contact our RMA Department and request RMA forms at rmasup...

Страница 64: ...outside of the shipping box Any drive sent to Plextor without an RMA number will not be accepted NOTE The RMA number must be clearly visible on the outside of the shipping box Drives must be sent pos...

Страница 65: ...circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense...

Страница 66: ...States For a drive originating outside of the United States the customer is responsible for shipping costs in both directions NOTE Warranty validity is limited to that applicable in the location wher...

Страница 67: ...don t use 8 27 CD reading speed 48 CD G 5 CD R compatibility 5 media 20 reading speed 2 writing 24 writing speed 2 49 CD ROM playing 20 CD RW compatibility 5 high speed 49 media 20 normal speed 49 ult...

Страница 68: ...ia 19 writing 23 writing speed 2 49 DVD R DL lossless linking 4 writing speed 49 DVD RW compatibility 39 editing 4 media 19 writing 23 writing speed 49 DVD R DL media 19 DVD R 39 drive capabilities 19...

Страница 69: ...esting 4 LED indicator 10 43 blink rate 24 Buffer Underrun Proof Technology and 43 color 24 43 lossless linking 4 M maintenance 27 media 19 care and handling 21 CD R 20 CD RW 20 DVD 19 DVD R DL 19 DVD...

Страница 70: ...6 43 minimum computer 43 minimum configuration 43 mounting 14 operating system 6 43 power requirements 44 rear panel connectors 11 44 self test diagnostics 36 system requirements 43 weight 44 Q Q Chec...

Страница 71: ...iting DVD RW 2 SpeedRead 5 25 support 55 T TA test See time analyzer technical support 55 56 temperature specification 51 storage 51 testing laser operation 4 media 4 time analyzer 4 TLA code 14 trans...

Страница 72: ...D RW 49 DVD R 49 DVD R DL 2 49 DVD RW 49 high speed CD RW 20 max 41 monitoring 24 normal speed CD RW 20 recommended media and 41 ultra speed CD RW 20 VariRec and 3 writing to CD R 24 writing to CD RW...

Страница 73: ...PX 755SA Installation and Users Manual 67 Notes...

Страница 74: ...PLEXTOR CORP 48383 Fremont Blvd Suite 120 Fremont CA 94538 6509 Phone Fax E mail 510 440 2000 510 651 9755 info plextor com www plextor com...

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