Warranty Information
PLEXTOR CORP. (PLEXTOR), warrants your 4PleX CD-ROM drive against any defect
in material and workmanship, under normal use, for a period of two years following
its date of purchase. In the event this product is found to be defective within the
warranty period, PLEXTOR will, at its option, repair or replace the defective CD-ROM
drive.
This warranty is void if: a) the drive is operated or stored under abnormal use and
maintenance conditions; b) if the drive is repaired, modified or altered, unless such
repair, modification of alteration is expressly authorized in writing by PLEXTOR; c) if
the drive is subject to abuse, neglect, lightning strike, electrical fault, improper
packaging, or accident; d) if the drive is installed improperly; or, e) if the serial number
of the drive is defaced or missing.
PLEXTOR will not, under any circumstances, be liable for direct, special or conse-
quential damages such as, but not limited to, damage or loss of property or equipment,
loss of profits or revenues, cost of replacement goods, or expense or inconvenience
caused by service interruptions. Under no circumstances will any person be entitled
to any sum greater than the purchase price paid for the drive.
To obtain warranty service, you may contact PLEXTOR’s Technical Support Depart-
ment by calling 800-886-3935. They will attempt to diagnosis and correct your
problem by phone. If the drive does not function properly they will issue a Return
Material Authorization (RMA) number. You may be asked to furnish proof of purchase
to confirm that the drive is still under warranty.
All 4PleX CD-ROM drives returned to PLEXTOR must be securely packaged and
shipped postage prepaid. All product returns must be authorized in advance by
PLEXTOR’s Technical Support Department. Authorization is confirmed by issuance
of the RMA number, which must be written prominently on the outside of the box in
which a defective drive is returned to PLEXTOR.
