Platinum CCTV PT-BF5421-T, Установка и настройка

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FAQ | Solution FAQ
4. The best distance for temperature measurement?
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The best temperature measurement distance is the same as the distance between blackbody and equipment. Detection distance is 3m (10ft), and the
path width of 1.5m (5ft)
Objects closer to the camera will read as higher temperatures.
Objects farther from the camera will read as lower temperatures.
That is why proper setup of face detection field is very important, as is the camera distance and angle.
5. How many people can be tested at one time?
•
There is no limit to the number of people in the detection area, but not many people will fit side by side in a 5ft wide path. This is the reason that you
generally want to have traffic flow to move towards the camera so that 1-2 people are scanned at a time.
6. Why does the image of thermal imaging channel seem to freeze at times? Is it normal?
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This is normal. From time to time, the thermal imager will reset itself to recalibrate and ensure proper accuracy. The process is fast so it
should not affect normal operation.
7. Why thermal camera does not measure temperature after the first configuration
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System time is not synchronized, refer to time synchronization setting in system debugging.
8. Why is the head detection inaccurate?
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Double check the camera angle adjustment, frame placement and camera and blackbody height. See the camera configuration settings in this manual
to determine if any adjustments are necessary.