Plantronics Voyager PRO UC User Guide
15
My headset doesn’t work with
Microsoft Office Communicator.
Make sure your headset is charged.
Make sure your headset is on and connected.
Press the call control button on your headset.
Fine tune the listening volume with the call control button.
If the volume is still too low, adjust the listening volume on the PC using Microsoft Office
Communicator*.
The sound is distorted or I hear
an echo in the headset.
Reduce speaking volume on the PC using Microsoft Office Communicator*.
Point microphone towards your chin.
If the distortion is still present, lower the volume using the call control button.
While on an Microsoft Office
Communicator call I want to
accept a call from my mobile
phone.
Short press the call control button for less than 1 second (this will disconnect the Microsoft Office
Communicator call.) Press the call control button again to connect with your mobile phone.
Reconnecting the Bluetooth link
between your headset and USB
adapter.
If you turn on the headset beyond Bluetooth range, and then return within it, you may need to
reestablish the Bluetooth link by pressing the USB adapter button.
Talk time performance is
significantly degraded even
after a full recharge.
Battery is wearing out. Contact www.plantronics.com/support for factory service information.
7 troubleshooting and Common Questions
troubleshooting — microsoft office Communicator Usage
* Consult Microsoft Office Communicator Help for more information
