27
Alternatively, you may configure your PC manually with DNS addresses, as explained
in your operating system documentation.
- Your PC may not have the Router configured as its TCP/IP gateway. If your PC ob-
tains its information from the Router by DHCP, reboot the PC and verify the gateway
address.
Testing the LAN Path to Your Router
You can ping the Router from your PC to verify that the LAN path to your
Router is set up correctly. To ping the Router from a PC running Windows 95,
Windows 98, or Windows NT:
- From the Windows toolbar, click on the Start button and select Run.
- In the field provided, type Ping followed by the IP address of the Router at the NAT
mode, as in this example:
ping 192.168.1.1
- Click on OK.
You should see a message like this one:
Pinging < IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
Wrong physical connections
-Make sure the Local LAN LED is on.
-Check that the corresponding Link LEDs are on for your network interface card and
for the hub ports (if any) that are connected to your workstation and Router.
Wrong network configuration
- Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your PC or workstation.
- Verify that the IP address for your Router and your workstation are correct and that
the addresses are on the same subnet.
Testing the Path from Your PC to a Remote Device
After verifying that the LAN path works correctly, test the path from your PC to a re-
mote device:
From the Windows run menu, type PING -n 10 followed by the IP address of a remote
device such as your ISP's DNS server. If the path is functioning correctly, replies as in
the previous section are displayed.
If you do not receive replies:
Check that your PC has the IP address of your Router listed as the default gateway. If
the IP configuration of your PC is assigned by DHCP, this information will not be visi-
ble in the control panel network utility. Go to the Run... window and run winipcfg. The
IP address of the Router should appear as the Default Gateway.
- Check to see that the network address of your PC (the portion of the IP address
specified by the subnet mask) is different from the network address of the remote de-
vice.
- Check console to verify the WAN status. If the menu indicates the WAN status as
down, check that your ADSL line is connected and functioning.
- If your ISP assigned a host name to your PC, enter that host name as the Router
name.
