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4. Troubleshooting
SYMPTOM:
VDSL LNK LED does not light after wire is connected to the VDSL port.
CHECKPOINT:
1. Verify the length of the wires connected between two IVC-2004PT
extenders not more than 2.4km for BNC and 1.4km for RJ-11
connections. Please also try to set the DIP switch of the IVC-2004PT
to the other SNR mode.
2. Please note that you must use one IVC-2004PT in Master mode and
the other IVC-2004PT in Slave mode.
SYMPTOM:
TP LED does not light after cable is connected to the port.
CHECKPOINT:
1. Verify you are using the Cat.5, 5e or 6 cables with RJ-45 connector
to connect to the port.
2. If your device (like LAN card) supports Auto-Negotiation, please try
to modify at a fixed speed of your device manually.
3. Check whether the extender’s and the connected device’s power are
“ON”.
4. Check whether the cables are firmly seated in its connectors in the
switch and in the associated device.
5. Check whether the connecting cables are good.
6.
Check whether the power adapter is functional, including the
connecting device.
SYMPTOM:
VDSL sometimes will re-chain and not stable.
CHECKPOINT:
1. Verify what connection type of the cable is using, BNC or RJ-11
cable.
2. Check whether the Master (CO) and Slave (CPE) DIP-2 is switched to
the same and correct mode.