2 Mega-pixel 35M IR Outdoor Box PoE IP Camera
ICA-HM351
99
Ethernet switching hub can smooth the frame rate.
Blank screen or very slow video
when audio is enabled.
Your connection to the device does not have enough bandwidth to
support a higher frame rate for the streamed image size. Try
reducing the video streaming size to 160x120 or 320x240 and/or
disabling audio.
Audio will consume 32 kbps. Disable audio to improve video. Your
Internet connection may not have enough bandwidth to support
streaming audio from the device.
Image Transfer on e-mail or FTP
does not work.
Default Gateway and DNS server address should be set up
correctly.
If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
Pan/Tilt does not work. (including
Click to Center and Preset
Positioning)
Click “Refresh” on the Internet Explorer when the communication
stops with the device. The image will refresh.
Other clients may be operating Pan/Tilt.
Pan/Tilt operation has reached the end of corner.
Pan/Tilt does not work smoothly.
There may be a slight delay when you are using the Pan/Tilt
feature in conjunction with streaming audio and video. If you find
that there is a significant delay while panning or tilting the camera,
try disabling the audio streaming and/or reducing the video
streaming size.
Video quality of the device
The focus on the Camera is bad.
The lens is dirty or dust is attached. Fingerprints, dust, stain, etc. on
the lens can degrade the image quality.
The color of the image is poor or
strange.
Adjust White Balance.
To ensure the images you are viewing are the best they can be,
set the Display property setting (color quality) to 16bit at least and
24 bit or higher if possible within your computer.
The configuration on the device image display is incorrect. You
need to adjust the image related parameters such as brightness,
contrast, hue and sharpness properly.
Image flickers.
Wrong power line frequency makes images flicker. Make sure the
50 or 60Hz format of your device.
If the object is dark, the image will flicker. Make the condition