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Planet Networking & Communication ICA-E5550V, Руководство пользователя

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Страница 1: ...5 Mega pixel Vandalproof IR PoE IP Camera with Extended Support ICA E5550V ...

Страница 2: ... generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment ...

Страница 3: ... may cause radio interference in which case the user may be required to take adequate measures WEEE Regulation To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose...

Страница 4: ...xplorer 6 for Windows XP 25 2 5 2 Internet Explorer 7 for Windows XP 26 2 5 3 Internet Explorer 7 for Windows Vista 27 Chapter 3 Web based Management 28 3 1 Introduction 28 3 2 Connecting to Internet Camera 28 3 3 Live Viewing 29 3 4 Configuration 31 3 5 Host Setup 31 3 5 1 Host 31 3 5 2 GPS Position 32 3 6 Date and Time 32 3 7 Network 34 3 7 1 IP Address Filtering 34 3 7 2 Port Mapping 35 3 7 3 H...

Страница 5: ... User Account 73 3 11 2 System Info 75 3 11 3 Factory Default 75 3 11 4 Firmware Upload 76 3 11 5 Save Reboot 76 3 11 6 Logout 76 Appendix A Factory Default 77 Appendix B Ping IP Address 78 Appendix C Planet DDNS Application 79 Appendix D Configuring Port Forwarding Manually 80 ...

Страница 6: ... monitor and record images videos from multiple cameras simultaneously by using a single PC and able to operate up to 16 channels with advanced features including event management and recording tri display monitoring smart motion detection PTZ control and E map Secondly PLANET E series of IP cameras support the CV7 VA a software of video analytics that is designed to transform your video surveilla...

Страница 7: ...ped with IP66 rated and IK 10 vandalproof housing to protect the camera body against rain and dust and ensures operation under extreme weather conditions which makes it an ideal solution for outdoor applications e g surveillance of buildings roads parking areas garages railway stations and airports Day Night Functionality To adapt to constantly changing lighting conditions during the day and night...

Страница 8: ...butes like Wide Dynamic Range WDR and 3 dimensional Noise Reduction 3DNR technology the ICA E5550V is able to filter the intense backlight surrounding a subject and remove noises from video signal The result is that an extremely clear and exquisite picture quality can be produced even under any challenging lighting conditions ...

Страница 9: ...features to enhance surveillance flexibility and event management capabilities The advanced features include 4 configurable regions of privacy mask to protect personal privacy AV out for two way audio function and inputs outputs for connecting to external devices such as door sensors and relays to activate light or close doors ...

Страница 10: ...he top choice for reliable and high performance surveillance 1 3 Features Camera 1 3 2 5MP progressive scan CMOS sensor 2 8 12 mm vari focal fixed iris lens 0 1 lux minimum illumination at F1 4 Maximum resolution 2592 x 1944 Removable IR cut filter for Day Night function Video Audio H 264 M JPEG video compression Simultaneous multi stream support H 264 high profile main profile and baseline Max re...

Страница 11: ...fective Pixels 2592 x 1944 pixels Image Video Encoder H 264 MJPEG Video Profile H 264 2592 x 1944 2048 x 1536 1920 x 1080 1280 x 720 800 x 600 640 x 480 MJPEG 2592 x 1944 2048 x 1536 1920 x 1080 1280 x 720 800 x 600 640 x 480 Frame Rate 5MP up to 15fps Full HD up to 30fps Image Setting Video Flipping Video Mirroring Brightness Contrast 3DNR WDR 74dB Streaming Simultaneous dual streams based on two...

Страница 12: ...ve video or snapshot to local storage Upload video and snapshot to FTP server Activate external device through digital output General Power Supply PoE Class 2 IEEE 802 3af Power Consumption PoE 6 49W IR on Housing IK 10 IP66 classification with vandal and weather proof Operating Temperature 40 50 degrees C Operating Humidity 10 85 non condensing Weight 1032g Dimensions Φ x L 150 x 116 mm Emission ...

Страница 13: ...the Power LED lights up When the Power LED lights up again reset is complete 3 DI DO Depending on your surveillance needs you may connect digital input output or audio input output devices to your camera The camera comes with one terminal block for both digital and audio input output devices 4 Ethernet Port Connect to a network using a standard Ethernet cable 2 1 2 I O Control Instruction For Audi...

Страница 14: ...an external power source In this case wire connection to Pins 1 to 4 Use the DIO GND and DI pins to connect a DI device and use the DIO PW and DO pins to connect a DO device See wiring scheme below 4 High Voltage DO Device Connection Even though the camera provides 12V power this may not be enough for some high voltage DO devices such as a ceiling light or a motor that opens or closes a gate In th...

Страница 15: ... 2 Plug an Ethernet cable into the Camera Open dome cover and then connect an Ethernet cable to the LAN socket located on the Network Camera and attach it to the network 3 Prepare for waterproof installation Cable Gland For use with an Exterior grade Ethernet cable Exterior grade Ethernet cables are already waterproof Conduit Gland For use with a flexible conduit This solution is recommended when ...

Страница 16: ...function of the camera 2 Put the IP Utility on a folder and then execute the program 3 The GUI of IP Utility is as follows Default IP 192 168 0 20 1 IP Utility will search all IP cameras connected to LAN The user can click Refresh to search again 2 Select one of IP cameras listed on the left side of IP Utility and then click Change Network Address to change IP address If parameters change click on...

Страница 17: ...lease make sure your IP Camera and PC have the same Subnet If not please change IP Camera IP subnet or PC IP subnet accordingly 6 A quick way to access remote monitoring is to left click the mouse twice on a selected IP camera listed on Device list of PLANET IP Utility An IE browser will be opened 7 Then please key in the default User Name admin and Password admin in the following window ...

Страница 18: ...tworking architecture that provides compatibility among networking equipment software and peripherals This device is an UPnP enabled device If the operating system Windows XP of your PC is UPnP enabled the device will be very easy to configure Use the following steps to enable UPnP settings only if your operating system of PC is running Windows XP Please note that MS Windows 2000 does not support ...

Страница 19: ...E IP Camera ICA E5550V 19 The Control Panel will be displayed on the screen and double click Add or Remove Programs to continue The Add or Remove Programs will display on the screen and click Add Remove Widows Components to continue ...

Страница 20: ...PoE IP Camera ICA E5550V 20 The following screen will appear select Networking Services and click Details to continue The Networking Services will be displayed on the screen select Universal Plug and Play and click OK to continue ...

Страница 21: ...lproof IR PoE IP Camera ICA E5550V 21 Please click Next to continue The program will start installing the UPnP automatically You will see the pop up screen as shown below Please wait while Setup configures the components ...

Страница 22: ... Places on the desktop the My Network Places will be displayed on the screen and double click the UPnP icon with Internet Camera to view your device in an Internet browser 2 4 2 Windows 7 Go to Start Control Panel Network and Internet Network and Sharing Center If network discovery is off click the arrow button to expand the section ...

Страница 23: ...pixel Vandalproof IR PoE IP Camera ICA E5550V 23 Click Turn on network discovery and then click Apply If you are prompted for an administrator password or confirmation type the password or provide confirmation ...

Страница 24: ...a web pages communicate with the Internet Camera using an ActiveX control The ActiveX control must be downloaded from the Internet Camera and installed on your PC Your Internet Explorer security settings must allow for the web page to work correctly To use the Internet Camera user must setup his IE browser as follows ...

Страница 25: ...et Options Î Security Î Custom Level please set up your Settings as follows Set the first 3 items Download the signed ActiveX controls Download the unsigned ActiveX controls Initialize and script the ActiveX controls not masked as safe to Prompt 2 1 3 8 7 6 5 4 By now you have finished your entire PC configuration for Internet Camera ...

Страница 26: ...ur IE browser Î Tools Î Internet Options Î Security Î Custom Level please set up your Settings as follows Set the first 3 items Allow previously unused ActiveX control to run Allow Scriptlets Automatic prompting for ActiveX controls By now you have finished your entire PC configuration for Internet Camera ...

Страница 27: ...follows Enable Automatic prompting for ActiveX controls Prompt Initialize and script active controls not marked From your IE browse Î Tools Î Internet Options Î Security Î Trusted Sites Î Custom Level please set up your Settings as follows Enable Automatic prompting for ActiveX controls Prompt Initialize and script active controls not marked By now you have finished your entire PC configuration fo...

Страница 28: ...n from your PC to the Internet Camera B Once the camera is connected you can add the camera to your browser s Favorites or Bookmarks Start the web browser on the computer and type the IP address of the camera The default IP http 192 168 0 20 The login window of Internet Camera will appear Default login username and password are both admin If the User Name and Password have been changed with PLANET...

Страница 29: ...leave the Live View page you can later return by pressing that button The buttons shown on the Live View page vary depending on the functions supported by the camera If the resolution of the PC s monitor is bigger than the resolution of the live video you will be able to see the whole size of the video immediately If not you will only see part of the video at first and you would have to use the sc...

Страница 30: ... pressing the Stream 2 button the Live View would look like this To capture the snapshots of the current live view press the snapshot button The snapshots are saved in the Picture folder Take a Snapshot Cameras with audio function have the audio controls on Live View page Speak to Camera To speak to the camera press the button If the camera is connected to a network video recorder the audio will b...

Страница 31: ...the name of the camera and preferred user interface language 3 5 1 Host Parameters Description Host Name Host Name is used to identify the camera by a DHCP server In some networks with very strict security policy it is required that all the network devices should have their host name and when the devices attempt to access the network by requesting an IP address from a DHCP server the DHCP server w...

Страница 32: ... box to enable this feature Find the camera location on Google maps for example installed in the airport Copy the first GPS coordinates from the URL bar and paste it on Degree of Latitude Copy the second part of the GPS coordinates to Degree of Longitude Press Apply to save the changes 3 6 Date and Time Each video frame contains a time stamp The accuracy of the time stamp is very important for inc...

Страница 33: ... later for comparison purposes To choose the most suitable NTP Server to synchronize date and time with please refer to the worldwide pool of NTP Servers http www pool ntp org en When choosing Set Manually mode you can adjust the date and time by the select boxes Choose the appropriate Time Zone from the select box too If your location is not listed there then pick any of the listed zones which GM...

Страница 34: ...to connect to this camera and which devices are forbidden to connect to this camera Check the box Enabled to activate the IP address filtering function and press Apply Below you can select either Allowed or Blocked list to add items there and Enable them with the checkbox behind each row Allowed mode will refuse access to all IP addresses except the ones listed below Blocked mode will accept all i...

Страница 35: ...r all the filtering rules 3 7 2 Port Mapping The section Port Mapping provides the list of services and protocols that require their own port number for communication By default the camera already has all the ports defined On this page the user can modify the port numbers in case there is a specific need for that Most often the HTTP port is changed to something other than 80 in order to match with...

Страница 36: ...iver when that receiver sends a request or in the case of the Network Video Recorder NVR select to view or record the stream If unchecked the video or audio stream will constantly be streamed to the network whether there are devices viewing the video or not To save on network bandwidth it is recommended to check this function Multicast IP Set the multicast IP of the corresponding stream Network Po...

Страница 37: ...es to attach to the LAN WLAN The authenticator is a network device such as an Ethernet switch or wireless access point and the authentication server is typically a host running software supporting the RADIUS and EAP protocols The authenticator acts like a security guard to a protected network The supplicant i e client device is not allowed access through the authenticator to the protected side of ...

Страница 38: ... there will be a Remove button behind these items in order to remove these items when necessary After changing any of the items above press Apply to save the changes The Reset button undoes the changes that had just been made but not Applied yet 3 7 5 SNMP Setting The SNMP Setting item displays the SNMP configuration page SNMP provides an easy way to manage network devices The main features are 1 ...

Страница 39: ...ices Write Community is the password for server to edit values on devices The default is public for Read Community and write for Write Community Of course you can set any other password as your read write community You can enable v1 v2 or both Click Apply after you ve completed the setup The security method of SNMP v3 uses account password for authentication Security Name is the account name to be...

Страница 40: ...ect to the managed device IP Provides the status and operation of Network Layer Layer 3 For example the information and traffic flow of received delivered package ICMP Provides the status and statistics of ICMP For example amount of receive error message of ICMP TCP Provides the status and operation of Transport Layer Layer 4 using TCP protocol For example TCP Local Port and incoming outgoing TCP ...

Страница 41: ...pply to save the changes The Reset button undoes the changes that had just been made but not Applied yet UPnPTM The UPnPTM section provides the option to enable or disable the Universal Plug and Play capability of the camera Having the UPnPTM enabled allows the other network devices to seamlessly discover it on the network for convenient identification and access The Friendly Name is a human reada...

Страница 42: ...tocol developed by Apple Inc Both Bonjour and UPnP serve the similar purpose to discover devices conveniently Similarly to UPnP the human readable Friendly Name can be defined by the user That name will be displayed when the camera is found in the network By default the Friendly Name is the serial number of the camera however the user can modify the name according to the project needs After changi...

Страница 43: ...main names 3 8 1 Connection Type The Connection Type allows defining the method of obtaining the IP address of the camera By default the camera is in Dynamic IP Address mode and attempts to get the IP address from a DHCP server If such attempt fails after several seconds for example the DHCP server does not exist the camera will automatically assign itself an IP address listed under the Static IP ...

Страница 44: ...ed changes of IP addresses by Internet Service Provider upon the restart of the camera it is recommended to activate a DDNS service for such scenario and let the control center connect to the camera by the domain name instead Please refer to the DDNS section for more details To set the camera in PPPoE mode set the radio button to PPPoE and key in the User Name and Password provided by Internet Ser...

Страница 45: ...Control Center the NVR Server in the Control Center has to know the address of the IP camera at all times in order to get the video stream from the camera If the camera s network connection has been reset for any reason the camera will get a new IP address through DSL modem which may be different from the previous one NVR will not know about this change and the connection between the camera and NV...

Страница 46: ... After changing any of the items above press Apply to save the changes The Reset button undoes the changes that had just been made but not Applied yet P2P function is reserved for future usage This function is not available now 3 9 Video Audio The Video or Video Audio section for audio supported cameras provides the options to adjust the video quality configure the streaming details of the camera ...

Страница 47: ...r Audio supported cameras there will also be a sub section named Audio The video section is divided into tabs The functionality of each tab is explained separately below Upon opening the sub section named Video the live view of the Stream 1 of the camera will appear Since the camera is a dual stream device it is possible to see how each of the 2 streaming configurations looks like by selecting eit...

Страница 48: ...io It is used to define the aspect ratio of VGA stream it can be either 4 3 ratio 640x480 or 16 9 ratio 640x360 When Auto Detected is chosen the VGA stream will follow the ratio of the higher resolution stream to ensure the identical view of stream 1 and stream 2 Resolution Depending on the camera model the number of available resolutions may be different The default resolution setting of the came...

Страница 49: ...e floating while the video quality will be stable and follows the quality standard set by the user The user can choose either High Medium or Low quality The higher is the quality level the more bit rate the camera will use to achieve the target quality MJPEG Compression The user can define the quality with the numeric scale from 1 to 100 The default MJPEG quality is 60 The higher is the quality le...

Страница 50: ...osoft Internet Explorer browser is required to configure the motion detection regions There are three independently configurable motion detection regions in the camera Each motion detection region has 6 configuration parameters Enabled or disabled Location of the region Size of the region Sensitivity Trigger threshold Trigger interval Enabled or disabled Although all 3 motion detection regions are...

Страница 51: ...vel of the camera the smaller shift of the object is needed to trigger the alarm For example if the object within motion detection region has moved for about 1 3 pixels during two video frames then such small motion will be discarded by camera if the sensitivity is low and will still trigger an alarm if the sensitivity is high In other words you can think of sensitivity level as a reversed speed l...

Страница 52: ...ion they have different size of triggered pixels For example a human passing by the motion detection region will trigger 25 of pixels in that region while the cat would trigger only 2 Since we want to have a real alarm in case of human or vehicle passing by while ignoring birds cats butterflies mice etc we need a filter that can define how many percent of triggered pixels will be considered as a r...

Страница 53: ... no impact on threshold Trigger interval The last configuration item is the trigger interval It is the time period from the beginning of the triggered event during which the all motion activities are ignored by the camera This is designed to avoid needless repetitive reporting of the same intrusion Trigger interval 20 seconds would mean that when the even happens camera will take certain one time ...

Страница 54: ... defined by user at Switch from Day mode to Night mode Day The camera always stays in day mode color regardless of exposure level Night The camera always stays in night mode black white regardless of exposure level IR LED Control This feature is visible only in cameras with built in IR LED There are two modes Auto The built in IR LED will be turned on automatically upon day to night switch and tur...

Страница 55: ...er WDR Choose the WDR level from following options Disabled low medium high highest WDR is disabled and will not appear on screen if Exposure Mode is set to Manual After changing any of the items above press Apply to save the changes The Reset button undoes the changes that had just been made but not Applied yet The button Restore image settings to default is a quick way of restoring factory defau...

Страница 56: ...n Slowest Auto Shutter Speed is the user defined threshold for slowest allowed speed of auto shutter For example if by default the shutter speed would vary between 1 5s 1 2000s depending on the lighting conditions then setting the Slowest Auto Shutter Speed to 1 30s would narrow down the auto shutter range to work between 1 30s 1 2000s The purpose of allowing user to define the threshold for slowe...

Страница 57: ... true white color to fine tune the rest of the colors In such cases the installer can help the camera to understand the true colors by placing a white object for example a piece of white paper in front of the camera to cover the whole field of view and wait a few seconds the auto white balance system will adjust the colors until the white paper will really look white on the display At that moment ...

Страница 58: ... OSD Privacy Mask section allows user to do one of the two on video operations 1 Add text to the upper or lower left corner of the video This function is called Text Overlay or On Screen Display OSD It is possible to display the camera name date and time IP address or any custom text as Text Overlay The text is kept as small as possible and is not resizable The text can be read normally when the v...

Страница 59: ...onfiguration would look like this Live View page 1 1 scale Below is the list of characters with special meaning that can be used in the text field Parameters Description YYYY Year in four digit format For example 2008 YY Year in two digit format For example 08 MM Month in two digit format For example 01 for January 12 for December DD Date in two digit format 01 31 hh Hour in two digit format 00 23...

Страница 60: ...at contains the number of the region can be used for dragging the region across the video while the white box at the right lower corner of the privacy mask region can be used for resizing the region There are 4 pre defined color options for privacy masks If the user wants to use any other colors please use URL commands to set up the privacy mask instead To do that please refer to the Guide that ex...

Страница 61: ... case the video stream is captured without audio Audio Out Volume The audio out volume level can be adjusted in the scale of 0 100 It will influence the volume level of the speakers connected to the camera Audio Format Choose the compression format of audio PCM G 711A A law or G 711U µ law 3 10 Event This section describes how to setup the Event Handler which deals with how the IP devices respond ...

Страница 62: ...are selected from the event servers and event configurations Event servers are classified as FTP servers SMTP servers and HTTP servers FTP Server FTP servers can receive snapshot or video uploads that are issued as part of the response from event handlers You may setup one FTP server To setup FTP servers make sure to enter the network address of FTP server the Network FTP port the User Name and Pa...

Страница 63: ...l address displayed as sender can be different than the user name Network SMTP server address Network SMTP server Port number and Max Connection time before timeout in seconds After changing any of the items above press Apply to save the changes The Reset button undoes the changes that had just been made but not Applied yet HTTP Server HTTP CGI servers are programs that run on web sites or many de...

Страница 64: ...and switch to higher bit rate to temporarily provide clearer image After the event ends Camera B will go back to its normal routine in lower bit rate To setup HTTP servers make sure to enable the HTTP server enter the user name the user password Network HTTP Server address Network HTTP Server port number and Max connection time before timeout in seconds After changing any of the items above press ...

Страница 65: ...el becomes 1 which means the DI is triggered Active level 1 returns back to 0 inactive mode after the specified Interval The Interval is the duration of time when the trigger remains in active mode which is also the minimum time interval between the previous trigger and the next For example if the interval is set to 5 seconds the DI will not respond if the panic button is pressed within 3 seconds ...

Страница 66: ...ggered only after 5 seconds If the next sound is detected 3 seconds after the first sound the trigger is not activated To set the range or loudness of sound set the Trigger Threshold This helps define which sound is considered loud enough to be a trigger For example the sound of blowing wind should not be considered while the sound of a door creaking is a cause for alarm The red line on the Activi...

Страница 67: ... command itself and an optional message If you are sending email please enter the recipient e mail address the email subject and the body message After changing any of the items above press Apply to save the changes The Reset button undoes the changes that had just been made but not Applied yet Upload Video snapshot and Audio Pre requisites SMTP server FTP server HTTP CGI server setup IP devices m...

Страница 68: ... same time the normal recording through NVR will not be affected and goes on throughout the event period and afterwards But the special upload session will end as the event ends Image during Upload Period This is used only by snapshots This tells the camera how many snapshots it should attempt to capture during the Upload Time If this value is set to 0 then the IP device will attempt to capture as...

Страница 69: ...s To properly track images and videos a well thought naming rule is necessary There are a number of automatic variables available to design a proper naming system which may be used both on files and folders Symbol Description Example YYYY 4 digits for year 2009 for year 2009 YY the last 2 digits of 4 digits year 09 for year 2009 MM two digits for month 01 12 01 for January DD two digits for date 0...

Страница 70: ...to the pre set location it increases the bitrate from 1M to 3M and the frame rate from 4 fps to 8 fps The bitrate fps changes are reverted at the end of event 3 10 3 Event List You may define a maximum of 10 Event rules which will be shown in abbreviated form in the Event List panel It will display under each Event ID the days of the week it will be active the start time and duration of the active...

Страница 71: ...rigger Trigger from any of them will initiate the event The duration of event will be the same as the MD trigger length or the Trigger interval time defined in the Motion Detection section on Video Adjust page In the example below Motion Detection region 1 is used as the event trigger You may also ask the event to be repeatedly triggered during this scheduled time The interval is determined in min...

Страница 72: ... three pre defined messages which you ve setup in the Event Configuration section You may enable multiple messages at the same time For sending Email please limit the recipient to one per event rule If you need to send email to more than one recipient please use separate event rules triggered by the same trigger Upload video snapshots Select which of the event configurations to include in this res...

Страница 73: ...es The Reset button undoes the changes that had just been made but not Applied yet Once selected the trigger button on the video display screen will show as clickable Click to trigger the selected event This is useful during event rule testing The live view panel would look like this 3 11 System The System section provides the list of functions that help manage the camera The mark before System in...

Страница 74: ... convenient function for camera installers on the field For security reasons account name and password is always required when entering Setup page of Web Configurator or when trying to access camera or change settings by URL commands After changing any of the items above press Apply to save the changes The Reset button undoes the changes that had just been made but not Applied yet ...

Страница 75: ...l list of camera related information in a text format so that it can be sent to the technical support team for faster service 3 11 3 Factory Default The Factory Default section allows the camera settings be reset to the original factory settings If you want to keep network settings and restore other settings to factory default please select the first option If you select the second one instead all...

Страница 76: ...aded from the website It has the file extension upg After pressing Apply button it is possible to browse for firmware image file that has already been downloaded to the computer that has the Web Configurator running Click Browse to select the upload image file Click the Apply button to start the upload Once the process is finished you will get an OK message and system will reboot itself 3 11 5 Sav...

Страница 77: ...password please follow the steps Remove the upper cover the Ethernet cable is still connected Pressandholdtheresetbuttonover5seconds DonotreleasethebuttonuntilpowerLED red lightsupsolidly ICA E5550V Replace the upper cover Login the camera using the default IP http 192 168 0 20 where both user name and password are admin ...

Страница 78: ...stalled or if the IP address conflicts with any other device over the network If you want to make sure the IP address of Internet camera utilize the ping command as follows z Start a DOS window z Type ping x x x x where x x x x is the IP address of the internet camera The replies as illustrated below will provide an explanation to the problem If you want to detect any other device that conflicts w...

Страница 79: ...pplication Configuring PLANET DDNS steps Step 1 Visit DDNS provider s web site and register an account if you do not have one yet For example register an account at http planetddns com Step 2 Enable DDNS option through accessing web page of the camera Step 3 Input all DDNS settings ...

Страница 80: ...hat you have on your network PLANET wireless AP is used as an example to clarify the configuration process Configure the initial settings of the router by following the steps outlined in the router s Quick Installation Guide If you have cable or DSL service you will most likely have a dynamically assigned WAN IP address Dynamic means that your router s WAN IP address can change from time to time d...

Страница 81: ... the Private IP field z If you are using the default camera port settings enter 80 into the Public and Private Port section and click Add A check mark appearing before the entry name will indicate that the ports are enabled Some ISPs block access to port 80 Be sure to check with your ISP so that you can open the appropriate ports accordingly If your ISP does not pass traffic on port 80 you will ne...

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