To run a diagnostic test:
1. Remove media from the printer.
2. Tap
Test
to start the diagnostic cycle. Tap again to stop.
3. While
Test
is activated, run one piece of media through the printer to test the sensor function. The
test cycles through each component automatically. Green lights indicate that the component is
functioning properly.
4. After running one piece, verify that the piece length was measured accurately.
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If the piece fed through, but no piece length was displayed and the sensor condition still shows
red; stop this test, turn off the printer, and clean the media sensor.
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If the piece measured longer that the actual piece length; the piece is probably slipping or
hesitating as it feeds. In this case, check or adjust the sheet separators and check and adjust
the media thickness setting.
5. Check or uncheck the
Clutch w/Sensor
box as needed:
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Unchecked:
Tests clutch function (on/off) using an automated routine.
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Checked:
With media loaded, tests clutch and media sensor function.
6. Check or uncheck the
Conveyor
box to turn the conveyor relay on and off. (Listen for the relay
clicking.)
7. Check or uncheck the
Feeder
box to turn the feeder relay on and off. (Listen for the relay clicking.)
Maintenance
Pitney Bowes
User Guide
November 2019
49
