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Pitney Bowes 9K0U, Руководство оператора

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5-2 

Chapter 5: Troubleshooting

    Integra

™

 Platform Scale 9K0U    Operator Guide    SV61955 Rev. A   

Diagnosing 
Problems 

 Occasionally, error messages display on the screen. Some-
times they identify an incorrect entry and indicate corrective 
action. To clear most errors:
1. Press 

CE/C

 to return to previous menu. 

2. Press 

CE/C

 a second time to return to the beginning of the 

transaction.

 

If the error does not clear, call the Pitney Bowes Diagnostic 
Center at 1-800-522-0020.

You may be able to diagnose and correct problems yourself by 
referring to the symptoms vs. recommendations chart on the 
next page. If performing the suggested action is not success-
ful, call the Pitney Bowes Diagnostic Center.

Clearing Error 
Messages

Содержание 9K0U

Страница 1: ...Operator Guide US English Version Integra Platform Scale 9K0U...

Страница 2: ...oved by the party responsible for compliance could void the user s authority to operate the equipment Shielded I O cables must be used with this equipment to ensure compliance with the limits Use of u...

Страница 3: ...5 How to Use This Guide 1 6 Getting Help 1 7 2 GETTING ACQUAINTED Navigating the Menus 2 2 Entering Alphabetic Information 2 2 Tailoring Setup Options 2 3 Changing User Options 2 3 Entering the Super...

Страница 4: ...eter Features 4 7 Funds 4 7 Account Status 4 8 Printing Amounts That Exceed the Meter s Printing Capacity 4 8 5 TROUBLESHOOTING Clearing Error Messages 5 2 Diagnosing Problems 5 2 6 MAINTAINING THE In...

Страница 5: ...egra Platform Scale 9K0U Operator Guide Chapter 1 Introduction About The Integra Model 9K0U Scale 1 2 Sleep Mode 1 2 Safety Precautions 1 2 Scale Keypad Identification 1 3 Making Connections 1 4 Speci...

Страница 6: ...er platform to activate the display Follow the normal safety precautions for all office equipment when using this scale Use only the AC adaptor power supply included with the scale To protect against...

Страница 7: ...tor Guide Scale Keypad Identification See the callouts on the Keyboard Display Module for keypad explanation of all functions Scale Platform Numeric Keys CE C Enter Scroll Keys Menu Selection Keys Sof...

Страница 8: ...ct power at wall outlet before inserting or removing rate card Connect power cord to Keyboard Display Module 2 1 Plug power cord into wall outlet Optional 3 Connect platform cord to Keyboard Display M...

Страница 9: ...m Category Specifications Power Supply Input 120 VAC 60 Hz Output 9 VDC 500 MA Operating Temperature Range 10 C to 40 C Weighing Specifications Max Weight Displayed 70 Pounds Increment 0 7 lb x 0 05 o...

Страница 10: ...example you might be instructed to press the Setup H key or Rate Shop K key The word Select refers to the selecting of menu items via the softkeys at the left of the display see the drawing at right...

Страница 11: ...the Pitney Bowes Diagnostic Center at 1 800 522 0020 Please be near your scale when you call Representatives are available Monday Friday 8 00 a m to 8 00 p m Eastern time Visit our website for the lat...

Страница 12: ...This Page Intentionally Blank...

Страница 13: ...SV61955 Rev A Integra Platform Scale 9K0U Operator Guide Chapter 2 Getting Acquainted Navigating the Menus 2 2 Entering Alphabetic Information 2 2 Tailoring Setup Options 2 3 Changing User Options 2...

Страница 14: ...l to Spain at the Enter Coun try prompt Press the S key The scale displays the countries that begin with the letter S You may then either Enter the second letter of the country name to narrow the choi...

Страница 15: ...setup mode the scale resets and returns to ready mode Certain user options can be turned on or off They concern information you can retain from mailpiece to mailpiece and are explained in the chart be...

Страница 16: ...age for definitions of these functions Pressing Exit returns you to the User Setup screen 4 Select the desired options and respond to the prompts 5 When finished select Exit until you exit the setup m...

Страница 17: ...Spanish Inscriptions When ON allows the user to choose an inscription from those installed in a con nected meter Accounting When ON communicates with optional connected mail data system about account...

Страница 18: ...This Page Intentionally Blank...

Страница 19: ...A Integra Platform Scale 9K0U Operator Guide Chapter 3 Using The Integra Model 9K0U Scale Calculating USPS Postage 3 2 Examples 3 2 First Class 3 2 Entering ZIP Zone Codes 3 4 International 3 5 Charg...

Страница 20: ...will be prompted to enter whether the item is a Large Envelope or a Package Refer to the descrip tion chart on the next page The First Class Mail Single Piece Rates chart pg 3 3 is also on the back of...

Страница 21: ...3 3 Integra Model 9K0U Scale Operator Guide 3 SV61955 Rev A Integra Platform Scale 9K0U Operator Guide Single Piece Rates chart...

Страница 22: ...g Multiple Tapes in Chapter 4 Entering ZIP Zone Codes When parcel post or priority mail is selected the Select ZIP Select Zone prompt displays Choose one option For ZIP Enter the first five digits of...

Страница 23: ...to the ac counts in your meter Whenever you charge postage to an account the postage and piece information are updated in Ac count Status which is accessed by pressing the Meter Func tions key Tip To...

Страница 24: ...press the Tape key to set the meter and generate a tape If the account is password protected in the meter the scale prompts you to Enter Account Password Enter the four digit account password and pre...

Страница 25: ...erting to Metric Weight 4 2 Recalling a Fee 4 2 Weight Hold 4 2 Entering Weight Manually 4 2 Generating Multiple Tapes 4 3 Using the Scale to Count Like Parts 4 3 Shopping for the Best USPS Rates 4 4...

Страница 26: ...e Fee Recall option allows you to review the fees included in the total postage amount It also displays the item value for verification For example to recall insurance value with the total postage amo...

Страница 27: ...ape strip 7 Press the Zero key to exit manual weight mode With weight on the scale 1 Select a class and apply fees if desired 2 Type the number of tapes you want to print Do not press enter If you do...

Страница 28: ...ion K key allows you to compare USPS rate and class combinations For example if you want to ship an international package by air you could compare prices without repeatedly entering the same informati...

Страница 29: ...and members on paper as a reminder of what the combinations are To compare rates place an item on the scale and follow the steps below 1 Choose a rate as you would normally Just make sure that the rat...

Страница 30: ...tomatically through setup To use the manual weight hold feature for one transac tion 1 Use one of the following methods with no weight on the scale Method Result Press the Weight Hold key G W H displa...

Страница 31: ...ined briefly when you remove it from the platter To disable weight hold repeat the above steps noting that se lecting Auto Weigh Hold in Step 2 results in Off displaying next to the feature The Integr...

Страница 32: ...e maximum printing ca pacity By using the feature called Currency Breakdown you can generate multiple tapes to equal the needed postage amount Follow the steps below to generate tapes equalling a post...

Страница 33: ...ry to print the total postage amount When finished the total amount of postage ap pears on the scale 5 Remove the item from the scale or press CE C twice to re turn to ready mode 6 To cancel the curre...

Страница 34: ...This Page Intentionally Blank...

Страница 35: ...Integra Model 9K0U Scale Operator Guide SV61955 Rev A Integra Platform Scale 9K0U Operator Guide Chapter 5 Troubleshooting Clearing Error Messages 5 2 Diagnosing Problems 5 2...

Страница 36: ...ors 1 Press CE C to return to previous menu 2 Press CE C a second time to return to the beginning of the transaction If the error does not clear call the Pitney Bowes Diagnostic Center at 1 800 522 00...

Страница 37: ...ot return to Zero Interference with scale platter Check the area around the scale to ensure that nothing is touching the scale platter by either leaning against it or pressing up on the platter Press...

Страница 38: ...This Page Intentionally Blank...

Страница 39: ...odel 9K0U Scale Operator Guide SV61955 Rev A Integra Platform Scale 9K0U Operator Guide Chapter 6 Maintaining The Integra Model 9K0U Scale Cleaning 6 2 Changing the Rate Card 6 2 Calibrating the 9K0U...

Страница 40: ...containing the revised rates Although complete installation instructions accompany any new rate card you may refer to the following basic steps To change the rate card 1 Disconnect the power supply a...

Страница 41: ...Weight on scale platter The weight should read 9 lb 15 8 oz If the weight reads less than 9 lb 15 4 oz or greater than 10 lb 0 00 oz then the scale is out of tolerance and must be recalibrated Place...

Страница 42: ...select Metrology Setup The Metrology Setup menu appears 6 Select Scale Calibration and follow the prompts displayed on the scale When you are done the Metrology Setup menu reappears in the display 7 S...

Страница 43: ...ale 9K0U Operator Guide Appendix A Dimensional Weight Pricing Rectangular Shaped A 2 Dimensional Weight Pricing Criteria A 2 Determining Dimensional Weight Pricing A 2 Irregularly Shaped A 3 Dimension...

Страница 44: ...vidual measurements to the nearest inch and enter measurements into the electronic scale Dimensional weight will be calculated by the electronic scale or can be manually calculated in the following st...

Страница 45: ...the below criteria Here are the criteria for dimensional weight pricing Priority Mail Measures more than one cubic foot 1 728 cubic inches Item is destined for Zone 5 through 8 Irregularly Shaped Dim...

Страница 46: ...height This figure is the cubic capacity If the result is 1 728 cubic inches or less dimensional pricing does not apply Postage will be based on the scale weight and the appropriate zone 5 IRREGULARL...

Страница 47: ...Integra Model 9K0U Scale Operator Guide SV61955 Rev A Integra Platform Scale 9K0U Operator Guide Index...

Страница 48: ...Zone New Class description 2 3 connecting your scale 1 4 Create Intra ZIP description 2 5 D diagnosing problems 5 3 dimensional weight pricing irregularly shaped criteria A 3 determining A 4 rectangul...

Страница 49: ...age to specific account in meter 3 5 printing amounts that exceed meter s capac ity 4 8 shopping for best rates 4 4 power supply specifications 1 5 pricing weight pricing irregularly shaped criteria A...

Страница 50: ...3 technical support via internet 1 7 via phone 1 7 temperature range operating specifications 1 5 troubleshooting 5 3 U UL compliance specifications 1 5 user options changing 2 3 USPS postage calculat...

Страница 51: ...I 5 Integra Model 9K0U Scale Operator Guide 6 SV61955 Rev A Integra Platform Scale 9K0U Operator Guide This Page Intentionally Blank...

Страница 52: ...Pitney Bowes Inc All Rights Reserved Printed in the USA 1 Elmcroft Road Stamford Connecticut 06926 0700 www pb com For Service or Supplies Printed on recyclable paper PB Form SV61955 Rev A 3 07 sv6195...

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