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WARRANTY
CONDITIONS
All wood pellet grills by Pit Boss®, manufactured by Dansons, carry a limited warranty from the date of sale by the original owner. The warranty coverage
begins on the original date of purchase and proof of date of purchase, or copy of original bill of sale, is required to validate the warranty. Customers will
be subject to parts, shipping, and handling fees if unable to provide proof of the purchase or after the warranty has expired. Dansons carries a five (5) year
warranty against defects and workmanship on all parts, and five (5) year on electrical components. Dansons warrants that all part(s) are free of defects
in material and workmanship, for the length of use and ownership of the original purchaser. Warranty does not cover damage from wear and tear, such
as scratches, dents, dings, chips or minor cosmetic cracks. These aesthetic changes of the grill do not affect its performance. Repair or replacement of any
part does not extend past the limited warranty beyond the five (5) year from date of purchase. During the term of the warranty, Dansons’ and Genesis
International Corporation Pty Ltd. obligation shall be limited to furnishing a replacement for defective and/or failed components. As long as it is within the
warranty period, Dansons’ and Genesis International Corporation Pty Ltd. will not charge for repair or replacement for parts returned, freight prepaid, if the
part(s) are found by Genesis International Corporation Pty Ltd. to be defective upon examination. Dansons and Genesis International Corporation Pty Ltd.
shall not be liable for transportation charges, labor costs, or export duties. Except as provided in these conditions of warranty, repair or replacement of parts
in the manner and for the period of time mentioned heretofore shall constitute the fulfillment of all direct and derivate liabilities and obligations to you.
Dansons takes every precaution to utilize materials that resist rust. Even with these safeguards, the protective coatings can be compromised by various
substances and conditions beyond Dansons’ control. High temperatures, excessive humidity, chlorine, industrial fumes, fertilizers, lawn pesticides and salt are
some of the substances that can affect metal coatings. For these reasons, the warranty does not cover rust or oxidization, unless there is loss of structural
integrity on the grill component. Should any of the above occur, kindly refer to the care and maintenance section to prolong the lifespan of your unit. Dansons
recommends the use of a grill cover when the grill is not in use. This warranty is based on normal domestic use and service of the grill and neither limited
warranty coverage’s apply for a grill which is used in commercial applications.
EXCEPTIONS
There is no written or implied performance warranty on Pit Boss® grills, as the manufacturer has no control over the installation, operation, cleaning,
maintenance or the type of fuel burned. This warranty will not apply nor will Dansons or Genesis International Corporation Pty Ltd. assume responsibility if
your appliance has not been installed, operated, cleaned and maintained in strict accordance with this owner’s manual. Any use of gas not outlined in this
manual may void the warranty. The warranty does not cover damage or breakage due to misuse, improper handling or modifications. Neither Dansons or
Genesis International Corporation Pty Ltd., accepts responsibility, legal or otherwise, for the incidental or consequential damage to the property or persons
resulting from the use of this product. Whether a claim is made against Dansons or Genesis International Corporation Pty Ltd. based on the breach of this
warranty or any other type of warranty expressed or implied by law, the manufacturer shall in no event be liable for any special, indirect, consequential or
other damages of any nature whatsoever in excess of the original purchase of this product. All warranties by manufacturer are set forth herein and no claim
shall be made against manufacturer on any warranty or representation. Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations of implied warranties, so the limitations or exclusions set forth in this limited warranty may not apply to you. This limited warranty
gives you specific legal rights and you may have other rights, which vary from state to state.
ORDERING REPLACEMENT PARTS
To order replacement parts, please contact Genesis International Corporation Pty Ltd. at:
[email protected] | +61 8 9248 9822
CONTACT CUSTOMER SERVICE
Genesis International Corporation Pty Ltd. is the supplier of Pit Boss® Grills in Australia and New Zealand. If you have any questions or problems, contact
Bunnings Australia or Genesis International Corporation Pty Ltd. at:
[email protected] | +61 8 9248 9822
WARRANTY SERVICE
Contact Genesis International Corporation Pty Ltd. for repair or replacement parts. Genesis International Corporation Pty Ltd. requires proof of purchase to
establish a warranty claim; therefore, retain your original sales receipt or invoice for future reference. The serial and model number of your Pit Boss® grill can
be found on the hopper. Record numbers below as the label may become worn or illegible.
MODEL
SERIAL NUMBER
DATE OF PURCHASE
AUTHORIZED DEALER
