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This slow combustion appliance is designed to give you many years 
of warmth and service, subject to the following key factors. These key 
factors, if not adhered to are the major causes of unsafe installation, poor 
performance and flue blockages and potential product failure.

1.   Your Metro wood fire must be installed correctly. Metro recommend a 

competent and suitably qualified NZHHA installer.

2.   The only fuel to be used in this appliance shall be wood that meets the 

following criteria.

–   Less than 25% moisture content
–   Has not been treated with preservatives or impregnated with 

chemicals or glue,

–   Is not chipboard, particle board, or laminated board, 
–  Is not painted, stained or oiled
–  Is not driftwood or other salt impregnated wood

3.   The appliance shall be operated at all times in accordance with the 

‘Installation and Operating Instructions’ supplied with each appliance.

4.   It is preferable that Metro wood fires should be installed with a Metro 

ECO Flue System.

5.   Coal must not be used as a fuel.

Please also note the following important points:

•  In New Zealand a building consent is required from your local building 

authority. The homeowner is responsible for obtaining this consent

•  As correct installation is critical to the performance and safe operation 

of your Metro, it is recommended your Metro be installed by a NZHHA 
registered installer or a person suitably qualified in the installation 
of wood fires. Your Metro retailer will be able to arrange professional 
installation for you

•  During the very first fire your Metro will give off an odour and fumes 

as the firebox paint cures. Do not be alarmed; open all windows and 
externally opening doors in that room and close any internally opening 
doors. This curing process will last for approximately one hour and is 
likely to happen this one time

•  Properly seasoned (dry) timber is necessary for the Metro to operate 

efficiently; firewood that contains a high moisture content will result in 
flue pipe blockages, reduce heat output and create other issues.

Note: Once split, Softwood usually takes 12 months to season - Hardwood 
can take up to 24 months to season - Wood must be stored in a location 
that enables air circulation. Unseasoned wood stored in a closed woodshed 
without air circulation will still be unseasoned 12 months later.

•    It is critical that the fire not be operated with over worn, faulty or missing 

door seals. Door seals will harden over time and become over-worn (3-4 
year’s) this will cause air to leak into the fire, causing the appliance to 
‘over fire’

•  It is critical that the fire not be operated with over worn, faulty or missing 

bricks, baffle plate, promet extension (white board on the baffle plate)

•  It is critical that the fire not be operated with cracked or broken door 

glass.

Please note, the above 3 points require regular inspection/maintenance 
(every time the ash bed is cleaned out, generally 3-5 times a season) and 
if not maintained will void the firebox warranty. A glowing firebox or lower 
fluepipe is just one sign you are over firing your appliance. Please ensure 
you keep your proof of purchase/receipt on any parts you purchase.

•  A key feature of all LTD Metro’s is their ability to burn at a very low rate. 

To familiarise yourself with correct operation of this feature, please 
ensure you read the “extended burning” section on page 11 of this 
manual so as not to void the Metro warranty by incorrect operation

•  For optimum performance fuel must be loaded so the logs lay “front 

to rear” in preference to laying across the width of the firebox. Spaces 
should be left between the logs to enable oxygen to get to as much of 
the surface of the fuel as possible

•  A small hot fire loaded frequently is more efficient than a large fire 

burning on a low setting

•  Your Metro is covered by a full unconditional 12 month warranty on 

replacement parts, and a 10 year firebox warranty.

• 

WE HIGHLY RECOMMEND YOU READ THIS ENTIRE 
MANUAL AS INCORRECT OPERATION, MISUSE AND/OR 
LACK OF MAINTENANCE WILL VOID THE WARRANTY

•  Any modification of the appliance that has not been approved in 

writing by the testing authority is considered as breaching 
AS/NZS 4013 and will void the warranty

•  Do not use flammable liquids or aerosols in the vicinity of this 

appliance when it is operating

•  Do not dry clothes on or near this appliance

•  Do not use flammable liquids or aerosols to start or rekindle the fire 

OR store fuel within the Metro’s specified installation clearances

•  Never operate your Metro with the door ajar, except on initial start up

•  Open the air control fully before opening the Metro’s door.

 WARNING! 

Important Information

•  This appliance should be maintained & operated at all times in 

accordance with this instruction manual

•  This appliance should not be operated with cracked door glass, over 

worn, faulty or missing door seals

•  Do not use driftwood, treated or unseasoned (wet) fuel, the use of 

most types of preservative treated wood as fuel can be hazardous 
and will damage your appliance

•  Burning unseasoned (wet) fuel or incorrect operation on extended 

low burn cycles will cause excessive creosote to form. Creosote is 
very corrosive and excessive buildups will result in the flue pipe, flue 
spigot and upper burn chamber failing. Failure of the applicance 
and/or flue system due to creosote damage is not covered under 
warranty. The formation of such is not an appliance issue it is a fuel 
and operational issue

•  This appliance must be regularly maintained and replacement parts 

must be authorised Metro parts only

•  Do not empty ash into a combustible container.

Congratulations on the purchase of your Metro wood fire

 

CAUTION! 

Important Information

Содержание Metro

Страница 1: ...now your Metro 9 Operating your Metro 11 Cleaning and maintenance 11 Troubleshooting 13 Metro warranty 14 Replacement parts accessories 15 Insert Wood Fires Wood Fire Installation Owner s Operation Manual 360MM 170MM 360MM 170MM 19 Oropuriri Road New Plymouth 4312 info metrofires co nz www metrofires co nz 10 17 PIONEER MANUFACTURING LTD ...

Страница 2: ...on Mixing of appliance or flue system components from different sources or modifying the dimensional specification or components may result in hazardous conditions Where such action is considered the manufacturer should be consulted in the first instance Do not install a Metro fire if there is any sign of visible damage to the product This appliance must be regularly maintained Use authorised Metr...

Страница 3: ...t the top baffle All insert models feature a two piece top baffle which locates onto six lugs provided on the side walls of the firebox s upper chamber as detailed in Diagram 2 on page 4 The rear baffle section is 6mm folded steel and has a central locating pin fitted to its front top surface Fit this rear baffle through the door opening and into position in the upper chamber of the firebox It is ...

Страница 4: ...eposition the ashlip into its final position as illustrated in Diagram 3A taking particular attention to ensure The ashlip is the right way around Do not mark the coating on the ends of the ashlip panel as you slide it into the fascia you may need to slightly prise apart the fascia side panels as you fit the ashlip Position the bottom louvre as illustrated in Diagram 3A and refit the four screws p...

Страница 5: ...t requires an ash hearth floor protector with recommended construction of tiles on 6mm thick non combustible board The minimum floor protector projection forward of the Metro is 300mm as detailed in the table below Any non combustible material fixed directly to a combustible floor is acceptable LTD Trend Insert The LTD Trend Insert requires an insulating floor protector The forward projection is d...

Страница 6: ...ipe and secure with the 6mm bolt and nut supplied in the plastic bag 7 Refit the top baffle into the firebox s upper chamber Support by the steel plates only and keep the baffle horizontal 8 Using a suitable rated insulation fibretex 450 or similar pack any gap that exists between the sides and top of the fireplace insert cabinet and fireplace surround Do NOT block off the lower convection slots o...

Страница 7: ... firebox On the rear of the wetback casting apply the remaining contents of the tube equally around both connection pipes and also the outer circumference of the wetback which will face the inside rear wall of the firebox This will completely seal the wetback to the inside rear wall of the fire on installation 5 Fit the wetback into the firebox and position the connection pipes through the connect...

Страница 8: ...crew will thread directly into the water heater casting Repeat for the two front bolts but retain the nuts and washers 6 Remove the water heater from it s box which also contains a tube of fire cement You will note a 6mm bolt and washer is fitted to one of the casting ribs remove this 7 Smear a liberal but even amount of Pioneer fire cement over the entire flat face of the water heater in order to...

Страница 9: ... operated with cracked or broken door glass Please note the above 3 points require regular inspection maintenance every time the ash bed is cleaned out generally 3 5 times a season and if not maintained will void the firebox warranty A glowing firebox or lower fluepipe is just one sign you are over firing your appliance Please ensure you keep your proof of purchase receipt on any parts you purchas...

Страница 10: ...pressure cylinders are usually not vented However you can install an indirect cylinder which contains a secondary coil inside the storage cylinder enabling you to have a wetback while retaining a high pressure system Wetback Suitable for models Smart Booster Smart Insert LTD Smart Insert 3kW Wetback ECO Trend Insert properties of 2Ha only LTD Trend Insert 4kW Wetback ECO Trend Insert properties of...

Страница 11: ...control down lower than you need to if you want the Metro to burn overnight endeavour to obtain an 8 hour burn time not 12 hours It will take a few burns to find the correct location of your Metro s air control setting to achieve the length of burn cycle you desire as this setting is affected by several variables including fuel density flue length and outside wind velocity A smouldering fire over ...

Страница 12: ... rear edge of the baffle to drop down in front of the rear support lugs on the side of the firebox you have just removed the brick from The baffle can then be easily removed through the door opening To refit the top baffle Proceed in the reverse order and note the baffle must be fitted so its rear is touching the back of the firebox Note Cracks in the promet are not uncommon and have no adverse ef...

Страница 13: ...owl is fitted as this will increase the draw If you already have an ECO Cowl and smoke is still entering the room please add another 600mm length of flue pipe Downdraft Turbulence blockage If you have checked all of the previous factors and the fire is still smoking into the room it s possible there may be a down draft issue Down draft is environmental and can be caused by many variables and it is...

Страница 14: ...l be reduced If your Metro wood fire has been neglected by not being regularly maintained and serviced warranty may be declined It is critical the fire not be operated with over worn faulty or missing door seals Door seals will harden over time and become over worn 3 4 year s and will cause air to leak into the fire causing the appliance to over fire Do not operate the fire with cracked or broken ...

Страница 15: ...must be replaced Note Impact damage when loading wood and burning wood which is not properly seasoned i e 25 moisture content or more will cause the promet to disintegrate and require replacement Always burn dry well seasoned wood and take care when loading wood into the firebox Parts guide for your Metro Promet baffles and wetback options Model Type of promet required Type of steel baffle s requi...

Страница 16: ...r all models which is generally required when applying for a building consent See your Metro retailer to obtain a copy or visit www metrofires co nz metrofires co nz Visit the Metro website metrofires co nz to view Metro s video demos showing the latest in wood fire technology energy saving options You can view the entire Metro product range find out where your nearest Metro retailer is located or...

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