118
C h a p t e r 9
T r o u b l e s h o o t i n g
Customer Support
When you have a question:
1.
Use this chapter.
It contains troubleshooting for questions about:
The Connection to the TiVo Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Channels and the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Live TV. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Recording Programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Conflicts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Now Playing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Audio/Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Playing DVDs or CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Recording DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
The TiVo Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
2.
Use online support.
For hardware and TiVo Basic service questions, visit
www.pioneerelectronics.com
. For TiVo Plus service
questions, visit
www.tivo.com/support
. You’ll find online customer support on a number of topics.
3.
Use the troubleshooting screens on your Recorder.
On your Recorder, go to TiVo Central, then select Messages & Setup, then
Troubleshooting. You will find troubleshooting screens for Parental Controls, your phone connection, your channels, and your
network connection.
4.
Call Customer Support.
Refer to the
Installation Guide
for Customer Support contact information.
Содержание DVD Recorder with TiVo
Страница 3: ...Pioneer DVD Recorder with TiVo ...
Страница 9: ...1 CHAPTER Guided Setup TiVo Basic 2 Completing Guided Setup 3 ...
Страница 28: ...20 C h a p t e r 2 T h e B a s i c s i n 5 S h o r t T o u r s ...
Страница 54: ...46 C h a p t e r 4 P l a y i n g D V D s a n d C D s ...
Страница 78: ...70 C h a p t e r 5 M e s s a g e s S e t u p ...
Страница 102: ...94 C h a p t e r 6 F e a t u r e s o f T i V o P l u s ...
Страница 125: ...9 CHAPTER Troubleshooting Customer Support 118 Troubleshooting 119 ...
Страница 154: ...146 C h a p t e r 9 T r o u b l e s h o o t i n g ...
Страница 155: ...CHAPTER 10 Privacy and Service TiVo Privacy Policy 149 TiVo Basic Service Agreement 156 TiVo Plus Service Agreement 158 ...
Страница 172: ...P r i v a c y a n d S e r v i c e 164 C h a p t e r 1 0 ...
Страница 173: ...APPENDIX A Linux Information Linux Source Notice 166 GNU General Public License 166 ...
Страница 179: ...Index ...