NEVER LEAVE HEATER UNATTENDED WHILE
CONNECTED TO A POWER SOURCE
© 2021, Pinnacle Climate Technologies,Inc
Ceiling Mounted Electric Heater User’s Manual
10
TROUBLESHOOTING
Locating Your Serial Number:
Your serial number can be found on the heater’s rating label. It will begin with the letters MEFH
followed by 9 digits. For Example: MEFH-00-00-00000. Have your Serial Number ready before calling
customer service at 800-641-6996.
Problem
Cause
Solution
Fan stays on when heat shuts
off.
1. Fan runs continuously while
the heater is operating.
1. Heater is operating correctly.
Fan speed stays the same
when changing settings.
1. Fan speed stays constant.
Setting changes amount of
heat output only.
1. Heater is operating correctly.
Heating element does not glow
red.
1. Heating element is made of
stainless steel and will not
glow red to produce heat.
1. Heater is operating correctly.
Do not feel heat or air flow.
1. No power to heater.
2. Desired room temperature
reached.
3. Heater does not heat area
in front of heater, it will
disperse heat throughout
room to heat entire space.
1. Check power connections
/ connect heater to power
supply.
2. Thermostat will shut off once
desired room temperature is
reached. Heater is operating
correctly.
3. Heater is operating correctly.
MAINTENANCE INSTRUCTIONS
Cleaning and Maintenance
– Before cleaning the appliance, disconnect it
from the outlet and let it cool down.
– The enclosure is easy to get dirty. Wipe it
often with a soft sponge. For very dirty parts,
wipe with a sponge dipped in < 122°F water
and mild detergent, then dry the heater
enclosure with a clean cloth. Be careful not to
let the water enter the inside of the appliance
– In order to protect the enclosure, do not
splash water onto the heater, and never
use a solvent like gasoline, isoamyl acetate,
toluene, etc. to clean the heater.