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WARRANTY

All AQUAMASSAGE products carry a lifetime warranty against 
defects in materials and workmanship. The warranty will be applied 
only if the product is purchased from an authorized AQUAMASSAGE 
retailer. The AQUAMASSAGE warranty is limited strictly to the 
original consumer purchaser and the original installation of the 
product. The warranty is not transferable and is limited to products 
sold and installed in North-America. 

ATTENTION

This limited warranty is void if the product has been 
moved from its original place of installation, damage 
due to installation error, product abuse, product 
misuse, or use of cleaners containing abrasives, 
alcohol or other organic solvents, whether performed 
by a contractor, service company, or yourself, normal 
wear of the fi nish, the damage is caused by hard 
water, calcareous deposits or sediments, the damage 
or loss is sustained in a natural calamity such as fi re, 
earthquake,  fl ood, thunder, electrical storm, etc. are 
excluded from this warranty.

AQUAMASSAGE and/or PIERDECO is not responsible for any 
labor or shipping charges, or damages whatsoever incurred in 
whole or in part from installation, removal, re-installation, repair or 
replacement of any AQUAMASSAGE product or part, as well as 
any incidental or consequential damages, expenses, losses, direct 
or indirect, arising from any cause or costs of any kind related to 
the product or installation or it was not installed in accordance with 
AQUAMASSAGE instructions or it has been modifi ed in a manner 
inconsistent with product shipped by AQUAMASSAGE. 

AQUAMASSAGE option to repair or exchange the product under 
this limited warranty does not cover any labour or other costs 
of removal or installation. In no event will AQUAMASSAGE or 
PierDeco design Inc. will not be responsible for any other incidental 
or consequential damages attributable to a product defect or to the 
repair or exchange of a defective product, all of which are expressly 
excluded from this limited warranty.

Mechanical working parts including ceramic disc cartridges for 
bothside valves and pressure balance, thermo cartridges, stops, 
diverters etc. all carry our full limited lifetime warranty to the original 
purchaser. Please note that lime accumulation and deposits caused 
by water is not covered by this warranty. Please see the maintenance 
section on page 5 to avoid and/or eliminate lime accumulation in the 
thermostatic cartridge.

AQUAMASSAGE polished and brushed chrome and stainless 
steel fi nishes are warranted for the life of the product to the original 
purchaser. Normal wear of the fi nish is not covered by this warranty. 
For adequately safeguard the polished chrome or stainless steel in 
good condition, it is important to clean after each use using a soft 
cloth. Improper maintenance or normal wear of fi nish is not covered 
by the warranty.

All electrical components are warranted for fi ve (5) years.

PierDeco Design Inc. reserves the right to make product 
specifi cation changes without notice or obligation and to change or 
discontinue certain models. Following a complaint, it will determine 
after inspection of the product by an authorized agent to repair 
or replace the product for a similar model. In case of a complaint 
or to obtain a service under this limited warranty, it is necessary 
that a demand of service be steered by the retailer from whom the 
product was bought (we will need the model number of product, a 
description of the defect, proof of purchase, your name, address and 
telephone number). The retailer can then forward your complaint to 
the authorized agent. The retailer can then forward your reuqest 
to the authorized agent by completing the on-line form at  http: // 
pierdeco.com / service.

PIERDECO reserves the right to inspect the installation before any 
replacement or repair of any componant. Photos will be required in 
order to analyse all requests.

Please note that transport costs will be charged to send any part 
or product.

PIERDECO DESIGN INC.

825 rue Bombardier, suite 7,Mascouche QC J7K 3G7
TEl. : 450-417-3740   FAX : 450-417-3738
http://pierdeco.com/service

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