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Customer Service
www.pi.ws
E-651 / E-614 Controller / Amplifier PZ129E Release 6.1.0 Page 23
9 Customer Service
For inquiries and orders, contact your PI sales engineer or send
us an email (mailto:[email protected]).
If you have any questions concerning your system,
provide the following information:
−
Product and serial numbers of all products in the
system
−
Firmware version of the controller (if applicable)
−
Version of the driver or the software (if
applicable)
−
Operating system on the PC (if applicable)
If possible: Take photographs or make videos of your
system that can be sent to our customer service
department if requested.
Only PI service personnel must repair the E-651 / E-614.
The latest versions of the user manuals are available for
download on our website.