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9. Troubleshooting

34

GigabitEthernet Interface Connected Manual

iv.

Automatically search for the camera with PFV.

The PFV includes a feature to automatically search for the specified IP address.

Check the feature settings with the following procedure.

1. Start the PFV and then select [Configuration] from the upper [Option]

menu.

2. Confirm that the interface you are using is checked under the [Camera

Interface List]. Also confirm that the camera you are using is checked

under the [Device List]. If these items are not checked, please check

them now.

Please note that new models added by PFV version

updates are initially unchecked.

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Содержание Fastcam MC 2.1

Страница 1: ...G Gi ig ga ab bi it tE Et th he er rn ne et t I In nt te er rf fa ac ce e...

Страница 2: ...the accuracy of its contents However if you find a section which is unclear a mistake or an omission please contact PHOTRON LIMITED using the contact information provided at the end of the manual PHOT...

Страница 3: ...contact information listed at the end of this document Manual Notation The following icons and symbols are used in the explanations in this manual Icon Symbol Description Important This symbol indica...

Страница 4: ...ings on the PC Manual Instruction of PC network setting manual 5 Starting and Connecting Camera System Directions for connecting the high speed camera with a PC 6 Setting up PFV Directions for Photron...

Страница 5: ...PC Manual 8 4 1 Setting with Windows 7 8 4 2 Setting with Windows Vista 15 5 Starting and Connecting Camera System 21 6 Setting up PFV 24 7 Setting Jumbo Frame 26 7 1 Jumbo Frame Settings in the OS 2...

Страница 6: ...6...

Страница 7: ...tible with only 10BASE T or 100BASE TX It is possible to connect through a switching hub that supports 10BASE T 100BASE TX or 1000BASE T but we do not recommend it due to a decrease in performance The...

Страница 8: ...1 Important Notice 2 GigabitEthernet Interface Connected Manual systems connecting cameras to an existent network applying the use of USB adapter ask us for help...

Страница 9: ...gs on the PC Manual for the PC settings Factory default IP address IP address 192 168 000 010 Subnet mask 255 255 255 000 Default gateway 000 000 000 000 IP address example Set the same numbers up to...

Страница 10: ...hanged and you don t know it a remote control or a video monitor is necessary to recover the address In this case please contact our technical support staff When the camera IP address is unknown some...

Страница 11: ......

Страница 12: ...p i A message is displayed if the camera cannot be detected when the PFV launches Note Check Do not show this again to skip the display of this message the next time it cannot communicate with the cam...

Страница 13: ...Interface Connected Manual ii Clicking Yes requires Administrator privileges to execute so the following message is displayed The message is not displayed if the User Account Control is turned off The...

Страница 14: ...ask and the Default Gateway shown in the frame If the box is not checked Use the DHCP connection without specifying the IP address information Press Set to update the settings Press Reset to return th...

Страница 15: ...tures of the Network Setting App 7 GigabitEthernet Interface Connected Manual The app can also be launched by starting the PFV and then selecting Network Setting app under Configuration in the Option...

Страница 16: ...ed Manual 4 Network Settings on the PC Manual 4 1 Setting with Windows 7 i From the Start menu click the Control Panel then click View network status and tasks ii Under Tasks located on the left hand...

Страница 17: ...ltiple Local Area Connections exist use the one with Gigabit Ethernet interface and select Properties in the popup menu then Local Area Connection Properties dialog will be displayed iv Select the Int...

Страница 18: ...verify that Use the following IP address is selected And set the IP address and Subnet mask as follows respectively 1 IP address 192 168 000 001 2 Subnet mask 255 255 255 000 There is no need to fill...

Страница 19: ...4 Setting PC 11 GigabitEthernet Interface Connected Manual vi Click OK and then go back to the View network status and tasks Select Windows Firewall this time...

Страница 20: ...4 Setting PC 12 GigabitEthernet Interface Connected Manual vii Then select Allow a program or feature through Windows Firewall viii Then click Change settings button and Allow another program button...

Страница 21: ...4 Setting PC 13 GigabitEthernet Interface Connected Manual ix In the Add a Program dialog select PFV and click Add button...

Страница 22: ...sion is updated It also does work when Disable Not recommended is selected As the firewall is entirely disabled in this case it is not recommended If the PC has other security software firewalls you m...

Страница 23: ...terface Connected Manual 4 2 Setting with Windows Vista i From the Start menu click the Control Panel then click View network status and tasks ii Under Tasks located on the left hand side of the windo...

Страница 24: ...ltiple Local Area Connections exist use the one with Gigabit Ethernet interface and select properties in the popup menu then Local Area Connection Properties dialog will be displayed iv Select the Int...

Страница 25: ...ss is selected And set the IP address and Subnet mask as follows respectively 1 IP address 192 168 000 001 2 Subnet mask 255 255 255 000 There is no need to fill out Default gateway The Use the follow...

Страница 26: ...tEthernet Interface Connected Manual vii Then select Turn Windows Firewall on or off viii In the Windows Firewall Setting dialog select the On recommended radio button Note that Block all incoming con...

Страница 27: ...4 Setting PC 19 GigabitEthernet Interface Connected Manual xiv In the Exceptions tab add PFV as an exception program...

Страница 28: ...s the firewall is entirely disabled in this case it is not recommended If the PC has other security software firewalls you may have to make the PFV exception for each firewall For information on the s...

Страница 29: ...5 Starting and Connecting Camera System i Connect between the camera system and PC with the provided LAN cable ii Power the camera on iii Make sure that the Link LED on the camera system and that on...

Страница 30: ...5 Starting and Connecting Camera System 22 GigabitEthernet Interface Connected Manual Checking the FASTCAM MC2 1...

Страница 31: ...5 Starting and Connecting Camera System 23 GigabitEthernet Interface Connected Manual Checking the FASTCAM Mini UX50 100...

Страница 32: ...t up the PFV ii Click Option Configuration iii Select the Camera item on the tree Then make sure the applicable camera is checked in the Camera Interface List and Device List fields iv Click the Setup...

Страница 33: ...IP address items 192 168 0 XXX 3 Select Auto on the item Packet size Refer to 7 1 3 Confirming and Setting Camera IP Address in Photron FASTCAM Viewer User s Manual for the details of the IP address d...

Страница 34: ...Select Properties on right click menu of Local Area Connection the Gigabit Ethernet interface you are using if there are multiple then the Local Area Connection Properties dialog appears iii Confirm...

Страница 35: ...using a board which supports the setting of Jumbo Frames Depending on the network adapter being used the settings may be different from this document Some network cards lack the Jumbo Frame feature T...

Страница 36: ...M SA X2 SA Z If the SA X2 SA Z IP address is used on the PC then the SA X2 SA Z and PC addresses will conflict with each other which may cause such issues as as the PC not recognizing the camera or li...

Страница 37: ...Turn on the camera s power supply Confirm that the SA X2 SA Z LINK LED and the PC Ethernet LINK LED are lit up The GIGABIT ETHER1 Link LED on the SA X2 SA Z corresponds to IF1 LINK TRANS and the GIGAB...

Страница 38: ...or dirty connectors In addition the network device may not support Gigabit communication or the interface board on the camera may be defective ii Check the IP address on the PC The same IP address may...

Страница 39: ...nection and select Properties Double click Internet Protocol Version 4 in the middle of the displayed window to check the IP address 3 If the IP address displayed here is set to 192 168 0 10 the same...

Страница 40: ...llowed access by the firewall Use the following procedure to register the PFV in the list of allowed programs for Windows 7 1 From the Start menu select Control Panel Network and Sharing Center Click...

Страница 41: ...9 Troubleshooting 33 GigabitEthernet Interface Connected Manual 3 Select PFV VerXXX in the list of programs displayed in the Add a Program window and click the Add button to register...

Страница 42: ...e settings with the following procedure 1 Start the PFV and then select Configuration from the upper Option menu 2 Confirm that the interface you are using is checked under the Camera Interface List A...

Страница 43: ...3 Click the Setup button under Network Configuration in the Configuration window to display the IP address settings window Confirm that Auto detection is checked The IP address displayed below that it...

Страница 44: ...u open Accessories Command Prompt 2 Input ping 192 168 0 10 and press the Enter key 3 If the following type of response is displayed the camera and the PC are connected If the live images are still no...

Страница 45: ...t unless the User Account Control feature is turned off Use the following procedure to turn off the User Account Control feature 1 From the Start menu open Control Panel User Accounts and select Chang...

Страница 46: ...guration from the upper Option menu 2 Click the Setup button under Network Configuration in the Configuration window to display the IP address settings window Check the Safety size item under Packet s...

Страница 47: ...cludes two Gigabit Ethernet interface connectors Note that the factory default for the IP address of GIGABIT ETHER2 is set to 192 168 1 10 Confirm the LAN connection interface The connection may not w...

Страница 48: ...nections shown on the Windows network connections screen In some cases the camera s IP address may have changed the camera s factory default IP address is 192 168 0 10 In this case you need to connect...

Страница 49: ...is Jumbo Frame A 2 A frame that is bigger than the standard maximum frame size of Ethernet 1 518 byte is called a Jumbo Frame or Jumbo Packet When a Jumbo Frame is activated the maximum size of data t...

Страница 50: ...DHCP server in it which assigns IP addresses for all devices in the network the IP addresses assigned to cameras may be changed every time they are connected to the network and the PC is required to b...

Страница 51: ...also be compatible with the function Q 6 Camera is not recognized by the software when starting up the PFV application A 6 Try to read the applicable hardware manual well such as the PFV manual and th...

Страница 52: ...the system and what is known about it Contact Information In Americas and Antipodes PHOTRON USA INC 9520 Padgett Street Suite 110 San Diego CA 92126 4426 USA Phone 800 585 2129 or 858 684 3555 Fax 85...

Страница 53: ...pan Control No J170330U G Gi ig ga ab bi it tE Et th he er rn ne et t I In nt te er rf fa ac ce e Connected Manual Revision 1 20E Publication Date March 2017 Publisher PHOTRON LIMITED 21F Jimbocho Mit...

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