This Product (including any accessories included in
the original packaging) as supplied and distributed in
new condition, is warranted by Photive to the original
consumer purchaser against defects in material and
workmanship (“Warranty”) as follows:
1. LABOR : For a period of one (1) year from date of
original consumer purchase, if this Product or any part
is determined by Photive, or a Photive authorized
service provider, to be defective, Photive will repair or
replace the Product with new or refurbished product
of similar or better quality, at Photive’s option, at
no charge to the original consumer, or pay the labor
charges to any Photive authorized service provider.
After the one (1) year Warranty period, you must pay
for all labor charges.
2. PARTS : For a period of one (1) year from the date
of original consumer purchase, Photive will supply,
at no charge to the original consumer, new, rebuilt
or refurbished replacement parts in exchange for
defective parts, or will replace the Product with new
or refurbished product of similar or better
quality, at Photive’s option, at no charge to the original
consumer. After the one (1) year Warranty period, you
must pay for the costs of all parts.
3. SHIPPING COSTS : Notwithstanding the foregoing,
the original consumer is responsible for any shipping
charges incurred to ship the Product or part(s) to
Photive or to an Photive authorized customer service
WARRANTY INFORMATION
provider, for diagnosis, repair or replacement.
Please have your model number available along with
your date of purchase.
To receive Warranty service, the original consumer
purchaser must contact Photive for problem
determination and service procedures. Proof of
purchase in the form of a bill of sale or receipted
invoice, evidencing that the Product is within the
applicable Warranty period(s), MUST be presented to
Photive, or an authorized customer service provider,
in order to obtain the requested service.
For warranty & support, Please visit us at
www.photive.com
EXCLUSIONS AND LIMITATIONS
This Warranty covers manufacturing defects in
materials and workmanship encountered in the normal,
noncommercial use of the Product, and does not
cover (a) damage or failure caused by or attributable
to abuse, misuse, failure to follow instructions,
improper installation or maintenance, alteration,
accident or excess voltage or current; (b) improper
or incorrectly performed repairs by non-authorized
service facilities; (c) onsite consumer instruction or
adjustments; (d) transportation, shipping, delivery,
insurance, installation or set-up costs; (e) costs of
product removal, transportation or reinstallation
costs; (f) ordinary wear and tear, cosmetic damage or
damage due to acts of nature, accident; (g) commercial
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