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CHAPTER 5
CALL-IN COMMANDS
The following two functions are call-in commands. This means that to
utilize them you must call the Model 1100 to execute the command.
These features are: alarm acknowledgment and the status report. You
may use either a pulse (rotary) or Touch-Tone
TM
phone.
ALARM ACKNOWLEDGMENT
When the Model 1100 dials out with an alarm message, it will request
acknowledgment before hanging up. Acknowledgment indicates to the
unit that the alarm message has been received. Upon acknowledgment,
the Model 1100 will cease the dialout sequence.
There are three ways that an alarm can be acknowledged: locally, by
Touch-Tone
TM
phone, or by callback acknowledgment.
1.
Local acknowledgment:
To acknowledge an alarm locally, press any
key on the left-hand side keypad. Avoid pressing the OFF key because
that will disable the unit.
2. Touch-Tone
TM
acknowledgment:
This method can only be used on a
Touch-Tone
TM
phone. At the end of the alarm dialout message, the Model
1100 says “Indicate you have received warning message You have 5
seconds to enter the code “555.”
To do this, press the number key 5 on the Touch-Tone
TM
phone keypad
three times. The Model 1100 will say: “Warning message received by
telephone number (last number dialed).” The unit will then hang up and
stop the dialout sequence.
If you enter the wrong code or did not enter it within 5 seconds. The 1100
will say: “Dial telephone number (programmed unit phone number) within
60 seconds.” The 1100 will hang up. The alarm will not be acknowledged.
You have 60 seconds to call the unit back to acknowledge the alarm. See
below.
3. Callback acknowledgment:
This feature allows you to call in to the
Model
1100 from a Touch-Tone
TM
or pulse (rotary) phone to acknowledge the
alarm.
To use callback acknowledgment, call the unit back within 60 seconds
after receiving the alarm call. If you have TAD enabled (see Chapter 3,
page 19), the Model 1100 will answer the phone on the first ring before
the answering device. If TAD is disabled, the phone must ring 10 times.
This is a precaution against a random alarm acknowledgment. When the
1100 answers the callback, it will give a status report, then say “Warning
message received by and recite the telephone number that it last dialed.
