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THERMOFOX

PHOENIX CONTACT

106986_en_01

5.2

Troubleshooting

Table 5-1

Troubleshooting

Problem

Possible cause

Remedy

Print image is blurred or

missing in places

Print head or print roller is

dirty

Clean the print head and

print roller (see 5.1.2)

The tension of the ink ribbon

is too low

To increase the tension of

the material, turn the ink rib-

bon coil

Material is not supplied

The material is not pulled out

far enough from the material

cartridge

Unwind the material approx.

5 mm off the material car-

tridge. To increase the ten-

sion of the material, turn the

ink ribbon coil

Material is stuck in the printer

Carefully remove the mate-

rial from the printer. Cut off

damaged material. Unwind

the material approx. 5 mm off

the material cartridge. To in-

crease the tension of the ma-

terial, turn the ink ribbon coil

Material cartridge is empty

Insert new material cartridge

(see 2.4)

Compartment for material

cartridge is open

Close compartment

Material is supplied but not

printed

Ink ribbon is torn

Insert new material cartridge

(see 2.4)

Printer too loud

Material cartridge is not in-

serted correctly

Insert material cartridge cor-

rectly (see 2.4)

Material cartridge is defec-

tive

Insert new material cartridge

(see 2.4)

Compartment for material

cartridge is open

Close compartment

Printer prints slowly

Printing speed is automati-

cally set

If the battery charge is too

low the printing speed is re-

duced. This ensures a high-

quality print

Содержание THERMOFOX

Страница 1: ...User manual Operating the THERMOFOX thermal transfer printer...

Страница 2: ......

Страница 3: ...d for 2016 08 05 Designation Revision Order No PHOENIX CONTACT 106986_en_01 Operating the THERMOFOX thermal transfer printer User manual UM EN THERMOFOX 01 Designation Version Order No THERMOFOX 08039...

Страница 4: ...ial personal injury hazards Obey all safety measures that follow this symbol to avoid possible injury or death There are three different categories of personal injury that are indicated with a sig nal...

Страница 5: ...s and or technical documentation You are responsible for verifying the suitability and intended use of the products in your specific application in particular with regard to observing the applicable s...

Страница 6: ...ting the power supply 10 2 4 Inserting the material cartridge 11 2 5 Switching on the device 11 3 Operating elements 12 3 1 Display 14 3 2 Menu 16 4 1 Creating the marking on the display 24 4 2 Creati...

Страница 7: ...or damage the printer Do not repair the product yourself If the device is defective please contact Phoenix Contact Explosion hazard fire hazard and health hazard if batteries are used incor rectly Onl...

Страница 8: ...de range power supply unit THERMOFOX ADAPTER 0805010 2 Starting up the printer 2 1 Checking the scope of supply THERMOFOX Printer Brief instructions THERMOFOX SET Printer Battery THERMOFOX ACCU 080500...

Страница 9: ...unit 3 Cutter for continuous media 4 Compartment for material cartridge 5 Battery compartment 1 F il e 2 A A 3 A A 4 A A 5 A A 6 A A 7 D a te 8 T im e 9 Tem pla t e 0 A D el B ack C le a r L i g h t F...

Страница 10: ...05012 Connecting the power supply unit The THERMOFOX is designed for power grids from 100 to 240 V AC Only con nect the THERMOFOX to sockets with a ground conductor contact Only use the provided wide...

Страница 11: ...ith a click Make sure that the material end is in the output tray To remove the material cartridge pull it upward while keeping it straight 2 5 Switching on the device Switch on the printer using the...

Страница 12: ...8 Time 9 Tem plate 0 A B Del Back Clear Light Feed Preview ON OFF Menu Print Copies A F K P U F B G L Q V A a C H M R W Z D I N S X E J _ O T Y Symbol Char Operating elements Green keys On off switch...

Страница 13: ...previous charac ter On the input screen delete en tire contents Switches between upper case and lower case letters Space Selection of symbols Selection of special characters e g Gray keys Function key...

Страница 14: ...d Examples of the first line in the display F indicates that the green function key has been pressed The function key is used to switch to the assignment labeled green when pressing a key e g instead...

Страница 15: ...an be used to switch between text alignments The text alignment switches in the following order 1 horizontal centered 2 vertical centered 3 horizontal right aligned 4 vertical right aligned 5 horizont...

Страница 16: ...ess the key Select a language Press the key to select an entry Go back with or key Del Back Clear Menu Del Back Clear Menu Table 3 1 Menu Level 1 Level 2 Level 3 Level 4 Description 1 File 1 Save Save...

Страница 17: ...bols Superscript Superscript characters Subscript Subscript characters Arrows Arrows Greek Upper Case Greek upper case letters Greek Lower Case Greek lower case letters Mathematical Mathematical symbo...

Страница 18: ...ight and left margin 1 mm 2 Small 2 mm 3 Medium 5 mm 4 Large 10 mm 5 Text equal All margins are adjusted evenly ac cording to the text size 6 User Set Set fixed width from right and left margin 1 mm 4...

Страница 19: ...Display Text No Yes The text encrypted in the barcode is displayed below the barcode Check Code No Yes A check digit is added if required 3 Sequence StaVal Start value of a sequence of num bers 2 2 3...

Страница 20: ...line Orient Hor Ver Text alignment of the module hori zontal or vertical 5 Cable Wrap Horizon tal Auto Length Length of the cable marking is ad justed according to space avail able User Set User defi...

Страница 21: ...f the cable 0 25 mm AWG 22 50 mm AWG 0 Flag Length Auto Length User Set Length of the cable flag automatic or user defined 4 mm 400 mm Center Line Off Dotted Thin Me dium Thick Center line as folding...

Страница 22: ...Default 15 s Max Maximum 600 s Min Minimum 15 s 5 Auto Off Always On The device will remain switched on Set Time Cur The device is switched off after a specific time Default 1 min Max Maximum 60 min M...

Страница 23: ...rmat day dd month mm and year yyyy Example dd mm yyyy 23 06 1977 yyyy mm dd 1977 06 23 8 Time Hour Specify the current time Minute Second Time Format 24 hour format hh mm ss 13 24 59 12 hour format hh...

Страница 24: ...xt Example 1 Figure 4 1 Switching between upper case and lower case letters Example 2 Figure 4 2 Using the alternative key assignment Example 3 Figure 4 3 Changing the text alignment 1 abc A a A B C 1...

Страница 25: ...A A 2 A A Print Copies 1 W1 3 2 W1 3 1 W1 3 2 W1 3 6 Frame 3 Thin Del Back Clear Menu 1 W1 3 2 W1 3 1 W1 3 2 W1 3 W1 3 W1 3 Print Copies You can set fixed values e g a fixed width for the margin or a...

Страница 26: ...e selected a symbol press the black key The symbol is accepted and you are returned to the input screen An overview of all the symbols available can be found under Overview of the sym bols on page 43...

Страница 27: ...Bar is displayed on the input screen If you select this template the entered marking will be deleted First create the template and than enter the marking Tem plate Del Back Clear Menu Selection Possi...

Страница 28: ...ress the key Select the required settings see below Press the key to select an entry Go back with or key Seq is displayed on the input screen Tem plate Del Back Clear Menu Selection Possible entry Exa...

Страница 29: ...or key Mod appears on the screen Use the arrow keys to select a module and add your marking If you create three module e g Page01 Page02 Page03 To leave the Module template press the green function k...

Страница 30: ...wo lines 12 12 modules next to each other Pitch Width for each mod ule 4 1000 0 in steps of 0 1 mm mm or inches 10 1 10 1 mm wide modules Factor Factor for the width 1 9 in steps of 0 5 factor for the...

Страница 31: ...tly by using the number keys The following settings can be made When using horizontal text alignment the optimum width of the label can be de termined automatically or you can specify a fixed width Wh...

Страница 32: ...ents can also be entered directly by using the number keys The following settings can be made Enter the diameter or the cross section of the cable The printer then determines the optimum length Altern...

Страница 33: ...the printer or on the Internet at phoenixcontact net qr 0803984 Switch on the PC Exit all programs that are currently running Switch on the THERMOFOX Connect the PC to the THERMOFOX using the supplied...

Страница 34: ...nter Remove dust and paper fluff in the printing area with a soft brush Clean the outer surfaces with a damp cloth Use an all purpose cleaner for heavier contamination NOTE Damage to the printer due t...

Страница 35: ...the service life is increased Figure 5 1 Print head 1 and print roller 2 Open the cover of the material cartridge and remove the material cartridge Clean the print head line and print roller with a f...

Страница 36: ...efully remove the mate rial from the printer Cut off damaged material Unwind thematerialapprox 5 mmoff the material cartridge To in crease the tension of the ma terial turn the ink ribbon coil Materia...

Страница 37: ...correctly Insert rechargeable battery correctly No power supply Connect the power supply unit Printer switches off automat ically Auto off function is activated Check menu entry see A Setup 5 Auto Off...

Страница 38: ...p 4 Display Light No input possible General system error Switch device off and on Disconnect the device from power supply Remove bat teries Insert new ones Cutting is stiff Type of material being used...

Страница 39: ...rs that can be printed has been reached Reduce number of characters or increase label length No Cartridge No material cartridge inserted Insert the material cartridge No Lines Left The limit on the nu...

Страница 40: ...eliability Incorrect operation or modifications to the device can endanger your safety or damage the printer Do not repair the product yourself If the device is defective please contact Phoenix Contac...

Страница 41: ...h maximum 24 mm Interfaces USB Display and operation 2 5 LCD display ABC keyboard Voltage 100 V AC 240 V AC 50 60 Hz Power 36 W maximum Temperature Operation Storage Transport 5 C 40 C 18 C 60 C 25 C...

Страница 42: ...ing the THERMOFOX ACCU THERMOFOX CHARGER 0805012 1 Wide range power supply unit with four socket adapters THERMOFOX ADAPTER 0805010 1 Transport case for transporting the THERMOFOX THERMOFOX CASE 08050...

Страница 43: ...ating elements 106986_en_01 PHOENIX CONTACT 43 6 3 Overview of the symbols Table 6 1 Overview of the symbols Category Symbols Punctua tion General symbols Units Electr Gen eral Electr Comp Home Elec t...

Страница 44: ...THERMOFOX 44 PHOENIX CONTACT 106986_en_01 Safety Signs Superscript Subscript Arrows Table 6 1 Overview of the symbols Category Symbols...

Страница 45: ...Operating elements 106986_en_01 PHOENIX CONTACT 45 Greek Upper Case Greek Lower Case Mathemati cal Table 6 1 Overview of the symbols Category Symbols...

Страница 46: ...CC Part 15 B Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference...

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