Problem
Solution
My skin is reacting to
treatment with the
appliance.
This treatment may lead to mild redness directly after the treatment. You may
experience a warm, tingly sensation during the treatment. These effects usually
disappear within several minutes and are generally experienced as pleasant.
It is possible that you experience dry or flaky skin, prolonged redness or
swelling. In that case you may have pressed the appliance too hard on your
face or treated the same area too many times. Try to exert less pressure onto
the appliance during the next treatment or treat the area fewer times. In rare
cases the appliance may cause a bruise or blister, scratch or pigmentation
change. Almost all skin reactions will disappear within a week, pigmentation
change will decrease within several weeks or a few months. To avoid possible
side effects, use a day cream with sun protection factor or a sun protection
cream after the treatment. This helps to avoid sunburn. The appliance has
been tested and confirmed safe for use when used as described in the user
manual. Medicines or products and their possible side effects can affect
individual people in different ways. Since there is always the possibility that
a rare or previously unknown side effect may occur with the use of this
appliance or any other product, please contact the Philips Consumer Care
Centre in case you experience a side effect which is not mentioned above.
It is difficult to slide the
appliance over my skin/I
do not feel the suction/
the effect seems to be
less than after previous
treatments.
Check if the filter is clogged. Clean the treatment tip by rinsing it under the
tap. If the exfoliation ring is dirty, let the tip soak in hot water with washing-up
liquid for 5-10 minutes. You can use the cleaning brush to clean it. Make sure
you clean the filter with the treatment tip upside down to rinse off any dirt
left in the filter. Dry the treatment tip with a lint-free towel or let it air-dry.
Check if you can feel the suction of the appliance when the treatment tip is
taken off: you remove the tip and then switch on the appliance. When you
put your finger on the hole, you should be able to feel the suction. If you
do not feel the suction, the appliance might be broken. Please contact your
Philips Consumer Care Centre.
I have trouble keeping
the suction on my
forehead.
Try different ways of holding the appliance in order to find the right angle
of the treatment tip with the forehead for good skin contact. Make sure to
move the appliance slowly over the forehead. You can try to hold your hand
still and move your head instead.
I do not know when to
start using the ‘Normal’
treatment tip.
As soon as you do not experience side effects from using the ‘Sensitive’
treatment tip, you may try the ‘Normal’ treatment tip. Please note that the
first time you use a new treatment tip, you may have a different skin reaction.
Give your skin some time to get used to the new tip.
ENGLISH
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