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Symptoms
Items to Check and Actions to follow
“Ghost”
or
double images
z
This may be caused by obstruction to the antenna due to high rise buildings or
hills. Using a highly directional antenna may improve the picture.
No power
z
Check that the TV’s AC power cord is plugged into the mains socket.
z
Unplug the television, wait for 60 seconds. Then re-insert plug into the mains
socket and turn on the television again.
No picture
z
Check antenna connections at the bottom of the TV to see if they are properly
connected to the TV.
z
Possible broadcast station trouble. Try another channel.
z
Adjust the contrast and brightness settings. Try another auto picture setting.
z
Check the Closed Captions control. Some TEXT modes could block the
screen.
z
Check if you selected the correct AV source.
No picture
And
power switched on
z
Your TV has a protective mode in case there is too much heat build-up. Check
the clearance around the vents of the device to be certain there are no
blocking walls or cabinets which would limit the air flow.
Picture position
adjustment
When displaying a High Definition signal from the YPbPr inputs or HDMI input, if
necessary, you can adjust the picture position to the center of the screen with the
cursor left/right or up/down buttons on the remote control. This may be needed
due to slight differences in output signals from different brands and types of HD
sources boxes.
Notes: Most High Definition receiver boxes also have picture-positioning controls
in their menu systems. If the TV cursor controls run out of range before the picture
is correctly positoned, the receiver box controls will need to be adjusted.
No photo, music or
video play or in poor
quality only
z
Check if the source complies with a supported code.
No sound
z
Increase the VOLUME.
z
Check that the TV is not muted, press the MUTE button on the remote control.
z
When no signal is detected, the TV automatically switches off the sound. This is
proper operation and does not indicate a malfunction.
Good sound
but poor color
or no picture
z
Adjust the contrast, color, tint and brightness setting. Try another auto picture
setting.
Snowish picture
and noise
z
Check the antenna connection.
Television not
responding
to remote control
z
Check whether the batteries are working. Replace if necessary.
z
Clean the remote control sensor lens on the monitor.
z
Operating range between TV and the remote control should not be more than
approximately twenty feet.
z
You can still use the buttons on the right side of your TV.
z
Check if the remote control is in the correct mode.
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