Problem
Cause
Solution
The coffee is not
strong enough.
You may not have used
the right number of pods
or may have pressed the
wrong button.
Use 1 pod in combination with the 1-cup pod holder
and the 1-cup button. Use 2 pods in combination with
the 2-cup pod holder and the 2-cup button.
The pod(s) may not have
been placed in the pod
holder properly.
Place the coffee pod(s) properly in the center of the
pod holder, to prevent water from escaping along the
edge of the pod(s). When you use two coffee pods on
top of each other, make sure that the convex sides of
both pods point downwards and press the pods lightly
into the pod holder. Make sure that the coffee in the
pod is distributed evenly.
You may have used the
same pod twice.
Place a new pod in the pod holder to brew a fresh cup
of coffee.
Perhaps you need a
different flavor.
If you prefer a more robust flavor, Senseo
®
coffee pods
with a stronger blend are available.
The coffee is too
strong.
Perhaps you need a
different flavor.
If you prefer a milder flavor, Senseo
®
coffee pods with
a milder blend are available.
Water leaks
from the coffee
machine.
You have not closed the
lid properly.
Close the lid properly and lock the lever.
You overfilled the water
reservoir.
Do not fill the water reservoir beyond MAX level.
The sieve in the center
of the pod holder may
be clogged.
Check the pod holder. If the sieve is clogged, use a
dishwashing brush to unclog the sieve. If you cannot
clean it properly with the dishwashing brush, put the
pod holder in the machine and descale the machine
(see chapter ‘Descaling’).
The sealing ring may be
stuck under the edge of
the distribution disc.
Check if the sealing ring is stuck under the edge of
the distribution disc. If it is, pull it out from under the
distribution disc carefully.
The machine has been
stored in a room that
was not frost-free.
For assistance, call 1-866-4 Senseo (1-866-473-6736)
or visit our website at www.senseo.us.
Water drops on the
worktop may be the
result of placing the
water reservoir or
removing and removing
used pod(s).
Check if the water drops on the worktop are not the
result of placing or removing the water reservoir or
removing used coffee pods. Make sure that you do not
remove the water reservoir when the coffee machine
is heating up. This may cause water that normally ends
up in the water reservoir to leak out of the machine.
In all other cases, call 1-866-4 Senseo
(1-866-473-6736) or visit our website at www.senseo.us.
ENGLISH
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