Problem
Possible cause
Solution
The ‘ready to flash’ light
does not go on when
I place the removable
window on my skin, but
the cooling fan works.
The overheat
protection has been
activated.
When the overheat protection has been activated,
the fan still works. Do not switch off the appliance
and let it cool down for approx. 15 minutes before
you continue to use it. If the ‘ready to flash’ light
still does not go on when you place the appliance
on the skin, contact the Consumer Care Centre
in your country, your Philips dealer or a Philips
service centre.
The ‘ready to flash’
light is green but
the appliance does
not produce a flash
when I press the flash
button.
The appliance needs to
be reset.
To reset the appliance, switch off the appliance
and switch it on again. If the ‘ready to flash’ light
is green but the appliance still does not produce
a flash when you press the flash button, contact
the Consumer Care Centre in your country, your
Philips dealer or a Philips service centre.
The appliance becomes
warm during use.
This is normal.
No action required.
The appliance does not
show light intensity 1
when I switch it on.
The appliance needs to
be reset.
To reset the appliance, switch it off and on again.
If the appliance still does not show light intensity
1, contact your Customer Care Centre, your
Philips dealer or a Philips Service Centre.
The appliance produces
a strange smell.
The removable
window is dirty.
Clean the removable window carefully. If you
are unable to clean the removable window
properly, contact the Consumer Care Centre
in your country, your Philips dealer or a Philips
service centre to replace the removable window.
You have not shaved
the area to be treated
properly.
If there are hairs on the area to be treated, these
hairs may get burnt when you use the appliance.
As a result, you notice a strange smell. Shave the
area to be treated properly before you use the
appliance.
The treatment is more
perceptible than usual.
You used a too high
light intensity.
Check if you have selected the right light intensity.
If necessary, select a lower light intensity.
You did not shave the
areas to be treated.
Always shave the areas to be treated before you
use the appliance.
The appliance is
defective.
Contact the Consumer Care Centre in your
country, your Philips dealer or a Philips service
centre.
You stored the
appliance in a dusty
environment.
The strange smell disappears after a few flashes.
The filter glass in the
light exit window is
broken.
If the filter glass in the light exit window is broken,
do not use the appliance anymore. Contact the
Consumer Care Centre in your country, your
Philips dealer or a Philips service centre.
EngliSh
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