Problem
Possible cause
Solution
The shaver does
not work when I
press the on/off
button.
The rechargeable
battery is empty.
Recharge the battery
(see chapter ‘Charging’).
Specific types only: The
travel lock is activated.
Press the on/off button
for 3 seconds to
deactivate the travel
lock.
The shaving head holder
is soiled or damaged to
such an extent that the
motor cannot run.
Clean the shaving head
holder or replace it
(see chapters ‘Cleaning
and maintenance’ and
‘Replacement’).
The temperature of the
shaver is too high. In this
case, the shaver does
not work.
Let the shaver cool
down. As soon as the
temperature of the
shaver has dropped
sufficiently, you can
switch on the shaver
again.
RQ1187/37 only:
The shaver is not
entirely clean
after I clean it
in the Jet Clean
System.
The cleaning fluid in
the cleaning chamber is
soiled.
Empty and rinse the
cleaning chamber
and refill it with new
cleaning fluid.
ENGLISH
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