24
9. Troubleshooting &
FAQs
9�1 Troubleshooting
This page deals with problems that can
be corrected by a user� If the problem
still persists after you have tried these
solutions, contact Philips customer
service representative�
Common Problems
No Picture (Power LED not lit)
• Make sure the power cord is
plugged into the power outlet and
into the back of the monitor�
• First, ensure that the power button
on the rear of the monitor is in the
OFF position, then press it to the ON
position�
No Picture (Power LED is White)
• Make sure the computer is turned
on�
• Make sure the signal cable is
properly connected to your
computer�
• Make sure the monitor cable has no
bent pins on the connect side� If yes,
repair or replace the cable�
• The Energy Saving feature may be
activated
Screen says
• Make sure the monitor cable
is properly connected to your
computer� (Also refer to the Quick
Start Guide)�
• Check to see if the monitor cable has
bent pins�
• Make sure the computer is turned
on�
AUTO button doesn't function
• The auto function is applicable only
in VGA-Analog mode� If the result is
not satisfactory, you can do manual
adjustments via the OSD menu�
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary�
Visible signs of smoke or sparks
• Do not perform any troubleshooting
steps
• Disconnect the monitor from mains
power source immediately for safety
• Contact with Philips customer service
representative immediately�
Imaging Problems
Image is not centered
• Adjust the image position using
the “Auto” function in OSD Main
Controls�
• Adjust the image position using
the Phase/Clock of Setup in OSD
Main Controls� It is valid only in VGA
mode�
Image vibrates on the screen
• Check that the signal cable is
properly securely connected to the
graphics board or PC�
Vertical flicker appears
• Adjust the image using the “Auto”
function in OSD Main Controls�
• Eliminate the vertical bars using
the Phase/Clock of Setup in OSD
Main Controls� It is valid only in VGA
mode�
