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Service Modes, Error Codes, and Fault Finding

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L04L AA

connector at the rear side of the TV (for its location see
chapter “Service Modes, ....”).

Plug the mains adapter in a mains outlet, and switch the
interface “on”. The green and red LEDs light up together.
The red LED extinguishes after approx. 1 second while the
green LED remains lit.

Start the ComPair program and read the “Introduction”
chapter.

Figure 5-4 ComPair Interface connection

5.4.4

How To Order

ComPair order codes:

•

Starter kit ComPair32/SearchMan32 software and
ComPair interface (excl. transformer): 3122 785 90450.

•

ComPair interface (excluding transformer): 4822 727
21631.

•

Starter kit ComPair32 software (registration version): 3122
785 60040.

•

Starter kit SearchMan32 software: 3122 785 60050.

•

ComPair32 CD (update): 3122 785 60070 (year 2002,
3122 785 60110 (year 2003).

•

SearchMan32 CD (update): 3122 785 60080 (year 2002),
3122 785 60120 (year 2003).

•

ComPair interface cable: 3122 785 90004.

•

ComPair firmware upgrade IC: 3122 785 90510.

•

Transformer (non-UK): 4822 727 21632.

•

Transformer UK: 4822 727 21633.

Note: If you encounter any problems, contact your local
support desk.

5.5

Error Codes

The error code buffer contains all errors detected since the last
time the buffer was erased. The buffer is written from left to
right. When an error occurs that is not yet in the error code
buffer, it is displayed at the left side and all other errors shift one
position to the right.

5.5.1

How To Read The Error Buffer

You can read the error buffer in 3 ways:

•

On screen via the SAM (if you have a picture). Examples:

–

ERROR: 0 0 0 0 0 : No errors detected

–

ERROR: 6 0 0 0 0 : Error code 6 is the last and only
detected error

–

ERROR: 9 6 0 0 0 : Error code 6 was detected first and
error code 9 is the last detected (newest) error

•

Via the blinking LED procedure (when you have no
picture). See “The Blinking LED Procedure”.

•

Via ComPair.

5.5.2

How To Clear The Error Buffer

The error code buffer is cleared in the following cases:

•

By using the CLEAR command in the SAM menu:

–

To enter SAM, press the following key sequence on the
remote control transmitter: “062596” directly followed
by the OSD/STATUS button (do not allow the display
to time out between entries while keying the
sequence).

–

Make sure the menu item CLEAR is highlighted. Use
the MENU UP/DOWN buttons, if necessary.

–

Press the MENU RIGHT button to clear the error
buffer. The text on the right side of the “CLEAR” line will
change from “CLEAR?” to “CLEARED”

•

If the contents of the error buffer have not changed for 50
hours, the error buffer resets automatically.

Note: If you exit SAM by disconnecting the AC power from the
television set, the error buffer is not reset.

5.5.3

Error Codes

In case of non-intermittent faults, write down the errors present

Table 5-3 Error code overview

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