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7. Troubleshooting & FAQs
7.2 General FAQs
Q1: When I install my monitor what
should I do if the screen shows
'Cannot display this video mode'?
Ans.:
Recommended resolution for this
monitor: 1920 x 1080 @ 60 Hz.
•
Unplug all cables, then connect your
PC to the monitor that you used
previously.
•
In the Windows Start Menu, select
Settings/Control Panel. In the
Control Panel Window, select the
Display icon. Inside the Display
Control Panel, select the 'Settings'
tab. Under the setting tab, in box
labelled 'desktop area', move the
sidebar to 1920 x 1080 pixels.
•
Open 'Advanced Properties' and set
the Refresh Rate to 60 Hz, then click
OK.
•
Restart your computer and repeat
step 2 and 3 to verify that your PC is
set at 1920 x 1080 @ 60 Hz.
•
Shut down your computer,
disconnect your old monitor and
reconnect your Philips LCD monitor.
•
Turn on your monitor and then turn
on your PC.
Q2: What is the recommended
refresh rate for LCD monitor?
Ans.:
Recommended refresh rate in LCD
monitors is 60 Hz, In case of any
disturbance on screen, you can set
it up to 75 Hz to see if that removes
the disturbance.
Q3: What are the .inf and .icm files
on the CD-ROM? How do I
install the drivers (.inf and .icm)?
Ans.:
These are the driver files for your
monitor. Follow the instructions
in your user manual to install the
drivers. Your computer may ask
you for monitor drivers (.inf and
.icm files) or a driver disk when you
first install your monitor. Follow
the instructions to insert the (
companion CD-ROM) included in
this package. Monitor drivers (.inf
and .icm files) will be installed
automatically.
Q4: How do I adjust the resolution?
Ans.:
Your video card/graphic driver
and monitor together determine
the available resolutions. You can
select the desired resolution under
Windows
®
Control Panel with the
"Display properties".
Q5: What if I get lost when I am
making monitor adjustments via
OSD?
Ans.:
Simply press the
OK
button, then
select 'Reset' to recall all of the
original factory settings.
Q6: Is the LCD screen resistant to
scratches?
Ans.:
In general it is recommended
that the panel surface is not
subjected to excessive shocks
and is protected from sharp or
blunt objects. When handling the
monitor, make sure that there is
no pressure or force applied to the
panel surface side. This may affect
your warranty conditions.
Q7: How should I clean the LCD
surface?
Ans.:
For normal cleaning, use a clean,
soft cloth. For extensive cleaning,
please use isopropyl alcohol. Do
not use other solvents such as
ethyl alcohol, ethanol, acetone,
hexane, etc.
Q8: Can I change the color setting of
my monitor?
Ans.:
Yes, you can change your color
setting through OSD control as the
following procedures,
•
Press "OK" to show the OSD (On
Screen Display) menu