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Customers who have
no PIN
Customers who have
PIN for Package 1
Customers who have
PIN for Package 2
Setup Free Package
Yes
Yes
Yes
Setup Package 1
No
Yes
No
Setup Package 2
No
No
Yes
6.17.3
Platform specific
For this platform some additional durations were added. It will now be possible to unlock the MyChoice
packages for a duration of 1 or 3 hours in addition to the existing 1, 3, 7, 14, 21, 24 and 28 days.
Compared to the previous platform the MyChoice packages are not mutually exclusive, meaning that
it will be possible to activate both package 1 and package 2 at the same time. Please keep this in mind
when creating the MyChoice packages as it requires a different mindset during the creation.
6.17.4
MyChoice RC commands
There are a couple of key combinations that can be used in relation to MyChoice. First of all if you are
using MyChoice and you want to debug or get more information about current packages, how many
keys are used per package and so on. You can open CSM menu and scroll down to the MyChoice CSM
page 9.
If you have a location that has frequent room changes for instance like a hospital. It’s possible to disable
all currently active MyChoice subscriptions with the following key code "7 8 9 0 1 2 3”.
This key combo will close all active packages. Pressing the key combo will also result in the current
used PIN code to become invalid. To reactivate the same package on MyChoice a new PIN code will be
required.
Note: In order to enter the keycodes a professional RC might be needed
