17
16
T
roub
leshooting
If a fault occur
s,
fir
st check the points listed in the f
ollo
wing pages.
For fur
ther help and other
troub
leshooting tips,
please also check out hdd F
A
Q at www
.philips.com/suppor
t.
If y
ou are unab
le to f
ind a solution b
y f
ollo
wing these hints,
consult y
our dealer or ser
vice center
.
W
ARNING:
Do not open the set as there is a r
isk of electr
ic shock! Under no circumstances should y
ou tr
y to repair
the set y
our
self,
as this will in
validate the war
ranty
.
Q.
My hd
d does not r
espond.
Press and hold
3
+[
V
OLUME +]
to reset.
File contents e
.g.
your songs or do
wnloaded
files on y
our hdd is not aff
ected when resetting in this wa
y.
Q.
I can't pla
y m
y m
usic tracks.
hdd can onl
y pla
y MP3 /
WMA f
iles tr
ansf
er
red through DMM.
hdd will not be ab
le to
pla
y audio f
iles that are not of these f
o
rmats.
Q.
I can't see ne
w tracks in DMM.
Specify y
our Media Folder
s through
Pr
ef
er
ences
➔
Media f
older
and click
.
Q.
I cannot transf
er fr
om MY PLA
YER to PC LIBRAR
Y
.
This is not an er
ror
.DMM can onl
y tr
ansf
er m
usic tr
acks from
PC Librar
y
to
My Pla
ye
r
,
subject to
Digital Rights Management.
Fir
mware and software upgr
ades
For best inter
action betw
een y
our hdd and y
our PC
,check
www
.philips.com/suppor
t
for the latest upgr
ades a
vailab
le
.
To
upgr
ade f
ir
mware
,mak
e sure y
ou connect hdd to y
our PC and to the main po
w
er suppl
y.
Click
Pr
ef
er
ences
➔
Firmwar
e upgrade tool
from the DMM main screen.
Follo
w screen
instr
uctions to complete f
ir
mware upgr
ade
.
2
To
upgr
ade DMM,
unzip the latest upgr
ade f
iles.
Mak
e sure y
ou sa
ve
the f
ile(s) in a f
older
on y
our PC
.Click on the ex
e f
ile
.
Follo
w screen instr
uctions to uninstall y
our existing
DMM.
Click on the ex
e f
ile again.
Follo
w screen instr
uctions to complete DMM upgr
ade
.
3
1
You can do
wnload the latest upgr
ade f
iles from www
.philips.com/suppor
t.
You ma
y need
to enter the model n
umber e
.g.
hdd,
to access the upgr
ade f
ile
.Mak
e sure y
ou sa
ve
the
file(s) in a f
older on y
our PC
.Unzip them bef
ore y
ou install the upgr
ade
.
ENGLISH
