Problem
Cause
Solution
The machine is performing its
self-adjustment.
Brew a few cups of coffee.
The coffee is not hot
enough.
The cups you use are cold.
Preheat the cups by rinsing them with
hot water.
You added milk.
Whether the milk you add is warm or
cold, it will always decrease the
temperature of the coffee to some
extent.
The machine grinds the
coffee beans, but coffee
does not come out.
The grind is set too fine.
Adjust the grinder to a coarser setting.
The brew group is dirty.
Clean the brew group.
The coffee dispensing spout is
dirty.
Clean the coffee dispensing spout and
its holes with a pipe cleaner.
The coffee exit duct is blocked.
Clean the coffee exit duct with the
handle of the multifunctional tool or a
spoon handle.
The coffee comes out
slowly.
The grind is ground too finely.
Change the grinder to a coarser
setting.
The brew group is dirty.
Clean the brew group.
The coffee exit duct is blocked.
Clean the coffee exit duct with the
handle of the multifunctional tool or a
spoon handle.
The machine circuit is blocked by
limescale.
Descale the machine.
The milk does not froth.
The automatic milk frother is dirty
or not assembled or installed
correctly.
Clean the automatic milk frother and
make sure it is correctly assembled or
installed.
The type of milk used is not
suitable for frothing.
Different types of milk result in
different amounts of froth and
different froth qualities. Semi-
skimmed or full-fat cow's milk give
good results.
The filter does not fit.
You need to remove air from the
filter.
Let air bubbles come out of the filter.
There is still water in the water
tank.
Empty the water tank before you
install the filter.
The coffee grounds
container light lights up
too early.
Coffee grounds container has
been emptied with while the
machine was switched off and
the counter did not reset.
Empty the coffee grounds container
with the machine switched on.
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English
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