Problem
Solution
The SENSEO
®
machine
does not produce good
or enough frothed milk.
1.The milk container unit may be dirty. Clean the milk container unit by
following the instructions in chapter ‘Cleaning the milk container unit’, section
‘Cleaning all parts after the last use of the day’. We advise you to clean the
milk container unit in the dishwasher.
2. Make sure you push the milk tube far enough onto the connector so that
the holes in the connector are covered. If you do not push the milk tube far
enough onto the connector, you get less milk froth.
3. You may have used milk that is not cold enough. If the milk temperature is
above 8°C, the machine uses less milk. Make sure you use cold milk straight
from the refrigerator (5-8°C).
4. You have used another type of milk than cow’s milk (e.g. rice or soy milk.
These kinds of milk do not produce high-quality frothed milk. To get the best
frothed milk, we advise you to use semi-skimmed cow’s milk.
Steam escapes from
the SENSEO
®
machine
during the brewing or
cleaning cycle.
1. When you brew a cappuccino, some steam may escape from the machine.
To ensure a perfect cup of coffee and to minimise steaming, fill the milk
container up to the required level for one or two cups of cappuccino.
2. You may have forgotten to fill the milk container before brewing a
cappuccino. Fill the milk container up to the required level for cappuccino.
3. Perhaps the milk tube is not connected to the milk container lid. Connect
the milk tube to the milk container lid. Make sure you push the milk tube far
enough onto the connector so that the holes in the connector are covered.
4. Perhaps the milk container unit is dirty. Clean the milk container
unit thoroughly as described in chapter ‘Cleaning the milk container unit’. We
advise you to clean the milk container unit in the dishwasher.
5. Perhaps you did not push the milk container far enough into the machine.
Make sure that the milk container is placed properly by pushing down the
milk container lever as far as possible (‘click’). This is necessary to ensure
proper frothing results.
There is some
milk left in the milk
container after brewing
cappuccino.
1. It is normal that there is some milk left in the milk container after you
have brewed a cappuccino. This extra milk is required to ensure high-quality
frothed milk.
2. Perhaps you filled the milk container beyond the level required for one or
two cups of cappuccino.
3. You may have used milk that is not cold enough. If the milk temperature is
above 8°C, the machine uses less milk. Make sure you use cold milk straight
from the refrigerator (5-8°C).
My cappuccino is not
hot enough.
1. It is normal that a cappuccino is less hot than a cup of normal black coffee,
as the milk is heated to a lower temperature to ensure high-quality frothed
milk.
2. You can preheat the cups with hot water to keep the coffee hot longer.
The best way to do this is by pressing the 1-cup button
q
/
f
without
using a coffee pod.
EnglisH
25
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