Problem
Possible cause
Solution
The light in the
Cook/OK button
does not go on.
There is a connection
problem.
Check if the mains cord is connected to the
rice cooker properly and if the plug is
inserted firmly into the wall socket.
The light is defective.
Take the appliance to your Philips dealer or
a service centre authorised by Philips.
The Keep warm/
Reheat light does
not go on when
the cooking
process is finished.
The light is defective.
Take the appliance to your Philips dealer or
a service centre authorised by Philips.
You have been reheating
food, baking a cake, making
yoghurt, cooking rice with
soup, cooking pasta or
steaming food.
The automatic keep-warm mode only
applies to the rice, congee, soup, stew and
dessert menus.
The display does
not function.
’The appliance is not plugged
in.
If the appliance is not plugged in, the power
failure backup function does not work and
the display will not function.
The rice is not
cooked.
Not enough water has been
added.
Add water according to the scale on the
inside of the inner pot (see chapter ‘Using
the appliance’).
The cooking process has not
started.
You did not press the Cook/OK button.
The inner pot is not properly
in contact with the heating
element.
Make sure that there is no foreign residue
on the heating element.
The heating element is
damaged.
Take the appliance to your Philips dealer or
a service centre authorised by Philips.
The inner pot is deformed.
Take the inner pot to your Philips dealer or
a service centre authorised by Philips.
The cake is not
properly baked.
The quantity of ingredients
was too large.
Check the quantities mentioned in the cake
recipes in chapter ‘Recipes’.
The rice is too
hard or too soft.
Not enough or too much
water was added.
Add water according to the scale on the
inside of the inner pot (see chapter ‘Using
the appliance’).
You selected the incorrect
menu.
Select the required menu (see chapter
‘Using the appliance’).
There are flour
lumps in
the pudding.
You have not mixed the
ingredients for the pudding
properly.
After pouring in the flour mixture, stir the
mixture very well until it is smooth.
EnglisH
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