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Troubleshooting

Fault

Reason

Solution

1.Inner pot is overloaded

Cook with right rice & water proportion 

referring to the instruction manual

4. Spilled rice or 
porridge

2.Difference in rice quality

Change for another type of rice

3.Rice isn’t well rinsed

Rinse the rice

4.Top sensor malfunctions

Repalce top sensor

5.Top sensor is losened

Make the top sensor well fixed

1.Power cord is damaged

Replace the power cord

Clean out the water in the outer pot and 

5. Electricity 

Leakage

2.Water comes into the outer pot  

p

put the cooker in a ventilative place for 

over 2 hours

3.The cooker is operating in humid environment 

Improve the operating circumstance

4.Too much greasy dirt is left inside

Clean out the greasy dirt

5.Plug earth terminal is not used or the socket is 

Let the cooker be well earthed

g

unearthed

Let the cooker be well earthed

6.Insulativity of the alive components declines or 

interior wires damage

Check the components by meter at level 

of R*10M; repair or replace the defected 

ones

7.Interior grounding wire loosens 

Check the grounding wire to make it well-

grounded

g

6.After powering 
on the rice cooker
all indicators glow

1.Top sensor is broken

Replace top sensor assmebly

2.Main thermostat is broken

Replace main thermostat

3

.

The main circuit board flint carbonization

Repalce main board

7 The socket

1.Water or other liquid food flows into the socket

Clean out the water or liquid food in the
socket

7.The socket 

sparkles when 

powered on

2.Plug and socket is oxidized or coming loose

Remove the oxidation with a knife or
sandpaper, fasten the loosen parts with glue

3.Fuse is burnt caused by some other reasons

Find out the reason and replace with 
another fuse of the same model

8.press button 
stuck 

Function buttons on main board or  the main 

board itself are broken

Replace the function button or main board

12

9.Water spills 

when cooked 

with rice of 

small portion

too much water 

Cook in rice-water proportion under the 

instruction of user’s manual

Содержание HD3037/03

Страница 1: ...Rice Cooker HD3037 03 HD3037 03 Product information Features Technical information Published by Philips Consumer Lifestyle Printed in China Copy Right Reserved Subject to modification 1 ...

Страница 2: ...HD3037Exploded View 2 ...

Страница 3: ...996510057862 Spring of gemel left 铰链弹簧 左 610204020014 20 996510050202 Spring of gemel right 铰链弹簧 右 610204020013 21 996510050212 Cover for gemel 铰链盖 620202060029 22 996510050204 Handle 提手 620202140049 23 996510057864 Heating Element Module 发热盘 620201530020 24 996510050229 Outer Pan 外锅 620203030250 24 996510050229 Outer Pan 外锅 620203030250 25 996510063383 inner wire 内部线组 610201550083 26 996510058359...

Страница 4: ...Circuit Diagram Temperature limiter Heating element Power board wire Control board Top sensor Main thermostat 4 ...

Страница 5: ...四 拆卸步骤 1 remove steam valve 2 separate steam valve cover from steam valve base 3 remove four screw on the base 4 separate base from house 5 take out socket from base 6 pull out top sensor 5 ...

Страница 6: ...remove screws on the cover of gemel 8 remove cover of gemel 9 remove top cover assembly 10 separate top cover from inner cover with a spatula 11 remove top cover 12 detach pressed layer of warm keeping board 6 ...

Страница 7: ...ealing ring and warm keeping board 15 pull out terminal of socket 16 pull out terminal of power board 17 fasten terminal of heating element with pliers and remove screws on heating element with screwdriver 18 remove screws used to fix main thermostat and detach main thermostat 7 ...

Страница 8: ...element and take down heating element 20 remove screws used to fix power board bracket 21 pull up flat cable of display board 22 remove screws used to fix power board 23 detach control board bracket 24 detach screws used to fix control board 8 ...

Страница 9: ...拆卸步骤 25 perk the salient point of outer pan 26 rotate outer pan and take it out 27 push the outer shell 28 detach outer shell 29 separate control panel from outer shell 30 detach control panel 9 ...

Страница 10: ...拆卸步骤 31 take down button for opening cover 10 ...

Страница 11: ...ensor 11 Top sensor being short circuit Replace top sensor 1 Rice and water in wrong proportion Make right rice water proportion under manual instruction 2 Constant lid opening while simmering In no rush of opening lid while simmering rice 2 Undercooked 2 Constant lid opening while simmering In no rush of opening lid while simmering rice 3 Inner pot inappropriately placed Move the inner pot around...

Страница 12: ...nes or interior wires damage Check the components by meter at level of R 10M repair or replace the defected ones 7 Interior grounding wire loosens Check the grounding wire to make it well grounded g 6 After powering on the rice cooker all indicators glow 1 Top sensor is broken Replace top sensor assmebly 2 Main thermostat is broken Replace main thermostat 3 The main circuit board flint carbonizati...

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