The appliance must be disconnected from the
supply mains when removing the battery
The battery is to be disposed of safely
Check if there are screws in the back or front of
the appliance If so remove them
Remove the back and or front panel of the
appliance with a screwdriver If necessary also
remove additional screws and or parts until you
see the printed circuit board with the
rechargeable battery
Remove the rechargeable battery
Troubleshooting
This chapter summarizes the most common
problems you could encounter with the product If
you are unable to solve the problem with the
information below visit
www philips com support
for a list of frequently asked questions or contact
the Consumer Care Center in your country
Problem
Possible
cause
Solution
The
appliance
produces an
uneven
cutting
result
The comb
does not
touch the
scalp when
you move the
appliance
through the
hair
Make sure that the
flat part of the
comb is always
fully in contact with
the scalp when you
move the
appliance through
the hair
You used the
appliance on
wet hair
Make sure the hair
is clean and dry
Do not use the
appliance on wet
hair
You only
move the
appliance in
one direction
Move the
appliance in
different directions
upward
downward or
across because
hair doesn t all
grow in the same
direction
The comb is
not correctly
attached to
the cutting
unit
Remove the comb
and reattach it Put
the comb into the
slots on both sides
of the appliance
click
The cutting
unit and or
the comb are
dirty
Clean the cutting
unit and or the
comb see
Cleaning
The cutting
performance
decreases
when the
battery
runs low
Charge the battery
or connect the
appliance to the
wall socket and
use the appliance
with cord
The
appliance
does not
work when I
press the
on off
button
The
rechargeable
battery is
empty
Charge the battery
see Preparing for
use
The
appliance is
not
connected to
the wall
socket
Insert the small
plug into the
appliance and put
the supply unit in
the wall socket
You can also use
the appliance
when it is
connected to the
wall socket
The
charging
indicator
does not
light up
green to
indicate that
the
appliance is
charging
when I
connect the
appliance to
the wall
socket
There is a
power failure
or the wall
socket is not
live
Check if the power
supply is working If
it is check whether
the socket is live by
plugging in another
appliance
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く
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きぎがあけえごうう
Philips
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Philips
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