21
11 Troubleshooting
Warning
Never remove the casing of this apparatus.
•
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.
No power
Ensure that the AC power plug of the
•
unit is connected properly.
Ensure that there is power at the AC
•
outlet.
To save power, the unit switches to
•
standby automatically 15 minutes after
a play reaches the end and no control is
operated.
No sound or poor sound
Adjust the volume.
•
Check that the speakers are connected
•
correctly.
Check if the stripped speaker wires are
•
clamped.
Left and right sound outputs reversed
Check the speaker connections and
•
location.
No response from the unit
Disconnect and reconnect the AC power
•
plug, then turn on the unit again.
Remote control does not work
Before you press any function button,
•
first select the correct source with the
remote control instead of the main unit.
Reduce the distance between the remote
•
control and the unit.
Insert the batteries with their polarities
•
(+/– signs) aligned as indicated.
a solution containing alcohol, spirits,
ammonia or abrasives.
Clean discs
When a disc becomes dirty, clean it with
•
a cleaning cloth. Wipe the disc from the
centre out.
Do not use solvents such as benzene,
•
thinner, commercially available cleaners,
or antistatic spray intended for analogue
records.
Clean the disc lens
After prolonged use, dirt or dust may
•
accumulate at the disc lens. To ensure
good play quality, clean the disc lens
with Philips CD lens cleaner or any
commercially available cleaner. Follow the
instructions supplied with cleaner.
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