in your country. You find its phone number in the worldwide guarantee
leaflet. If there is no Customer Care Centre in your country, go to your
local Philips dealer or contact the Service Department of Philips Domestic
Appliances and Personal Care BV.
Troubleshooting
This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, contact the Customer Care Centre in your country.
1
the light in the Filter-Clean button flashes.
- The filter cylinder needs to be cleaned. Press the Filter-Clean button to
clean the filter cylinder.
2
the appliance cannot be switched on and the suction power lights
flash.
- The filter cylinder case with the filter cylinder in it has not been
inserted into the dust bucket. Insert the filter cylinder case with the
filter cylinder.
3
the suction power is insufficient.
- Perhaps you have selected a low suction power setting. Select a higher
suction power setting.
- Perhaps the filter cylinder is filled with dirt. If necessary, clean this filter.
- Perhaps the motor protection filter and/or the Ultra Clean Air HEPA
13 filter are dirty. Clean or replace the filters.
- Check if the nozzle or the hose is blocked up. To remove the
obstruction, disconnect the blocked-up item and connect it (as far as
possible) the other way around. Switch on the vacuum cleaner to force
the air through the blocked-up item in opposite direction
EnGlIsh
18
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