Problem
Possible cause
Solution
The
appliance
does not
pick up dirt
effectively.
The dirt tray is
full.
Empty the dirt tray (see chapter
‘Cleaning’).
The roller brush
is clogged.
Clean the roller brush (see chapter
‘Cleaning’).
The
appliance
has a short
operating
time.
The battery
pack has
developed a
memory effect.
Discharge the battery pack
completely by letting the appliance
run until it stops. Then recharge the
battery pack for 16-18 hours. Repeat
this discharge-charge cycle 3-5 times.
Dirt
escapes
from the
appliance.
The dirt tray is
full.
Empty the dirt tray (see chapter
‘Cleaning’).
The dirt tray
door is not
locked properly.
Make sure you put the dirt tray
properly back into the appliance. If the
dirt tray is properly inserted, the dirt
tray door closes automatically (see
chapter ‘Cleaning’).
The
appliance
has no
suction
power.
This is normal. The sweeper does not
have suction power, but is equipped
with a dynamic roller brush
that sweeps dirt into the appliance.
English
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