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23

7. Customer care and warranty

BRIGHT DOT DEFECTS

ACCEPTABLE LEVEL

1 lit subpixel

3

2 adjacent lit subpixels

1

3 adjacent lit subpixels (one white pixel)

0

Distance between two bright dot defects*

>15mm

Total bright dot defects of all types

3

BLACK DOT DEFECTS

ACCEPTABLE LEVEL

1 dark subpixel

5 or fewer

2 adjacent dark subpixels

2 or fewer

3 adjacent dark subpixels

0

Distance between two black dot defects*

>15mm

Total black dot defects of all types

5 or fewer

TOTAL DOT DEFECTS

ACCEPTABLE LEVEL

Total bright or black dot defects of all types

5 or fewer

 

Note

1 or 2 adjacent sub pixel defects = 1 dot defect

Содержание E Line 241E1SC/00

Страница 1: ...www philips com welcome 241B8 E line 241E1 EN User manual 1 Customer care and warranty 21 Troubleshooting FAQs 25 ...

Страница 2: ...he monitor 8 2 3 Remove the Base Assembly for VESA Mounting 10 3 Image Optimization 13 3 1 SmartImage 13 3 2 SmartContrast 14 4 Adaptive Sync 15 5 Technical Specifications 16 5 1 Resolution Preset Modes 20 6 Power Management 21 7 Customer care and warranty 22 7 1 Philips Flat Panel Monitors Pixel Defect Policy 22 7 2 Customer Care Warranty 25 8 Troubleshooting FAQs 26 8 1 Troubleshooting 26 8 2 Ge...

Страница 3: ...itor make sure the power plug and outlet are easily accessible If turning off the monitor by detaching the power cable or DC power cord wait for 6 seconds before attaching the power cable or DC power cord for normal operation Please use approved power cord provided by Philips all the time If your power cord is missing please contact with your local service center Please refer to Service contact in...

Страница 4: ...sive moisture environment If your monitor gets wet wipe it with dry cloth as soon as possible If foreign substance or water gets in your monitor please turn the power off immediately and disconnect the power cord Then remove the foreign substance or water and send it to the maintenance center Do not store or use the monitor in locations exposed to heat direct sunlight or extreme cold In order to m...

Страница 5: ...uctions given in this manual have been followed 1 2 Notational Descriptions The following subsections describe notational conventions used in this document Notes Cautions and Warnings Throughout this guide blocks of text may be accompanied by an icon and printed in bold or italic type These blocks contain notes cautions or warnings They are used as follows Note This icon indicates important inform...

Страница 6: ...been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Taking back Recycling Information for Customers Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization s ...

Страница 7: ...lation of applicable law s M ad e a n d p r i n t e d i n C h i n a V e r s i o n This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N V and are used under license Contents Drivers ...

Страница 8: ...e base column 2 Use screwdriver to tighten the screw located at the bottom of the base and secure the base to the column tightly 1 2 3 After attaching the base erect the monitor with both hands on holding the monitor together with styrofoam firmly Now you can pull out the styrofoam Notice this monitor is curved design when you pull out the styrofoam do not squeeze the panel to avoid broken panel 1...

Страница 9: ...ut Earphone jack 6 Kensington anti theft lock Connect to PC 1 Connect the power cord to the back of the monitor firmly 2 Turn off your computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an im...

Страница 10: ... the signal input source Return to previous OSD level SmartImage There are multiple selections FPS Racing RTS Gamer 1 Gamer 2 LowBlue Mode and Off 241E1SCA 7 6 2 5 4 3 1 Switch monitor s power ON and OFF Access the OSD menu Confirm the OSD adjustment Adjust the OSD menu Adjust the speaker volume Change the signal input source Return to previous OSD level SmartImage There are multiple selections FP...

Страница 11: ...the different adjustments later on Main menu Sub menu Picture OSD Settings Setup Language Color Input Picture Format Brightness Contrast Horizontal Vertical Transparency OSD Time Out H Position Auto V Position Phase Clock Resolution Notification Reset Information English Deutsch Español Ελληνική Français Italiano Maryar Nederlands Português Português do Brasil Polski Русский Svenska Suomi Türkçe Č...

Страница 12: ...SD On Screen Display menu Physical Function Tilt 241E1SC 20 5 241E1C 20 5 2 3 Remove the Base Assembly for VESA Mounting Before you start disassembling the monitor base please follow the instructions below to avoid any possible damage or injury 241E1SC 1 Place the display face down on a smooth surface Pay attention not to scratch or damage the screen 2 1 Use screwdriver to loosen the screw located...

Страница 13: ...100mm x 100mm VESA Compliant mounting interface VESA Mounting Screw M4 Always contact manufacturer for wall mount installation 100mm 100mm 241E1C 1 Place the display face down on a smooth surface Pay attention not to scratch or damage the screen 2 Use screwdriver to loosen the screw located at the bottom of the base and remove the base from the stand 2 1 3 Remove the hinge cover from monitor body ...

Страница 14: ...te This monitor accepts a 100mm x 100mm VESA Compliant mounting interface VESA Mounting Screw M4 Always contact manufacturer for wall mount installation 100mm 100mm Warning This product is curve design when attach detach the base place the protective material under the monitor and do not press down the monitor to avoid the damage ...

Страница 15: ...sting brightness contrast color and sharpness in real time Whether you re working with text applications displaying images or watching a video Philips SmartImage delivers great optimized monitor performance Why do I need it You want a monitor that delivers optimized display all your favorite types of content SmartImage software dynamically adjust brightness contrast color and sharpness in real tim...

Страница 16: ... blue light Off No optimization by SmartImage 3 2 SmartContrast What is it Unique technology that dynamically analyzes displayed content and automatically optimizes a LCD monitor s contrast ratio for maximum visual clarity and viewing enjoyment stepping up backlighting for clearer crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds Why do I need it Y...

Страница 17: ...rames per second are reduced with v sync too AMD Adaptive Sync technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready leaving gamers with unbelievably smooth responsive tearing free games Followed by the graphic card that are compatible Operating system Windows 10 8 1 8 7 Graphic Card R9 290 300 Series R7 260 Series AMD Radeon R9 300 Ser...

Страница 18: ...Frequency 30KHz 83KHz Analog 30KHz 85KHz HDMI Adaptive Sync for HDMI sRGB Yes LowBlue Mode Yes Adaptive Sync Yes Connectivity Signal Input VGA Analog HDMI Digital HDCP Audio In Out 241E1SC 241E1C HDMI audio out 241E1SCA HDMI audio out headphone out Input Signal Separate Sync Sync on Green Convenience OSD Languages English German Spanish Greek French Italian Hungarian Dutch Portuguese Brazil Portug...

Страница 19: ...z Power 241E1SCA Consumption AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 27 8 W typ 27 9 W typ 28 0 W typ Sleep Standby 0 5 W typ 0 5 W typ 0 5 W typ Off 0 3 W typ 0 3 W typ 0 3 W typ Heat Dissipation AC Input Voltage at 100VAC 50Hz AC Input Voltage at 115VAC 60Hz AC Input Voltage at 230VAC 50Hz Normal Operation 94 88 BTU hr typ ...

Страница 20: ...tion 700 to 1060hPa Temperature range Non operation 20 C to 60 C Relative humidity Non operation 10 to 90 Atmospheric pressure Non operation 500 to 1060hPa Environmental ROHS YES Packaging 100 recyclable Specific Substances 100 PVC BFR free housing Compliance and standards Regulatory Approvals 241E1SC 241E1C CCC CECP CU EAC ISO9241 307 RCM CE CEL BAUART 241E1SCA CU EAC ISO9241 307 BAUART CE RCM Ca...

Страница 21: ...0 640x480 66 67 37 86 640x480 72 81 37 50 640x480 75 00 37 88 800x600 60 32 46 88 800x600 75 00 48 36 1024x768 60 00 60 02 1024x768 75 03 63 89 1280x1024 60 02 79 98 1280x1024 75 03 55 94 1440x900 59 89 70 64 1440x900 74 98 65 29 1680x1050 59 95 67 50 1920x1080 60 00 83 89 1920x1080 74 97 Note Please notice that your display works best at native resolution of 1920x1080 60Hz For best display qualit...

Страница 22: ...41E1SC Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 27 9 W typ 33 5 W Max White Sleep OFF No No 0 5 W typ White blink Off OFF 0 3 W typ OFF 241E1SCA Power Management Definition VESA Mode Video H sync V sync Power Used LED Color Active ON Yes Yes 27 9 W typ 33 5 W Max White Sleep OFF No No 0 5 W typ White blink Off OFF 0 3 W typ OFF The following ...

Страница 23: ... higher quality standards for certain types or combinations of pixel defects that are more noticeable than others This policy is valid worldwide subpixel pixel Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together app...

Страница 24: ... stands out on the screen when the monitor displays a light pattern These are the types of black dot defects Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable Philips also specifies tolerances for the proximity of pixel defects Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defect...

Страница 25: ...otal bright dot defects of all types 3 BLACK DOT DEFECTS ACCEPTABLE LEVEL 1 dark subpixel 5 or fewer 2 adjacent dark subpixels 2 or fewer 3 adjacent dark subpixels 0 Distance between two black dot defects 15mm Total black dot defects of all types 5 or fewer TOTAL DOT DEFECTS ACCEPTABLE LEVEL Total bright or black dot defects of all types 5 or fewer Note 1 or 2 adjacent sub pixel defects 1 dot defe...

Страница 26: ... required repairs under the offered extended warranty package we will find alternative solutions for you if possible up to the extended warranty period you have purchased Please contact our Philips Customer Service Representative or local contact center by Consumer care number for more details Philips Customer Care Center number listed below Local Standard Warranty Period Extended Warranty Period ...

Страница 27: ... refer to the Quick Start Guide Check to see if the monitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks D...

Страница 28: ...lication may result in severe burn in or after image or ghost image symptoms that will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution Green red blue dark and white dots appears on the screen The remai...

Страница 29: ...ilable resolutions You can select the desired resolution under Windows Control Panel with the Display properties Q5 What if I get lost when I am making monitor adjustments via OSD Ans Simply press the OK button then select Reset to recall all of the original factory settings Q6 Is the LCD screen resistant to scratches Ans In general it is recommended that the panel surface is not subjected to exce...

Страница 30: ...n LCD panels Ans Uninterrupted display of still or static images over an extended period may cause burn in also known as after imaging or ghost imaging on your screen Burn in after imaging or ghost imaging is a well known phenomenon in LCD panel technology In most cases the burned in or atter imaging or ghost imaging will disappear gradually over a period of time after the power has been switched ...

Страница 31: ...responsibility of Top Victory Investments Ltd and Top Victory Investments Ltd is the warrantor in relation to this product Philips and the Philips Shield Emblem are regis tered trademarks of Koninklijke Philips N V and are used under license Specifications are subject to change without notice Version M1241ECEQ1T ...

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