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27

EN

9 Troubleshooting

Warning

 

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Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair 
the system yourself. 
If you encounter problems when using this 
apparatus, check the following points before 

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unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact 
Philips, ensure that the apparatus is nearby 
and the model number and serial number are 
available.

No power

 

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Make sure that the AC power plug of the 
device is connected properly.

 

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Make sure that there is power at the AC 
outlet.

 

No sound

 

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Adjust the volume.

 

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Check the network connection. Set up the 
network again if needed (see 'Connect to 
your home Wi-Fi network for AirPlay' on 
page 12).

 

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Check if you have selected the correct 
audio source.

 

No response from the unit

 

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Press and hold   on DS9800W for more 
than 5 seconds to reset the device. Then 
set up the Wi-Fi network for DS9800W 
again (see 'Connect to your home Wi-Fi 
network for AirPlay' on page 12).

 

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Disconnect and reconnect the AC power 
plug, and then switch on the device again.

 

Remote control does not work

 

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select the correct source with the remote 
control instead of the main unit.

 

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Reduce the distance between the remote 
control and the unit.

 

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Insert the battery with its polarities (+/– 
signs) aligned as indicated.

 

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Replace the battery.

 

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Aim the remote control directly at the IR 
sensor on the front of the main speaker.

 

Wi-Fi network connection failed

 

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Check if your Wi-Fi router is Wi-Fi 802.11b/g 

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:L)LEJFHUWLÀHGURXWHUV

 

‡

If your Wi-Fi router is Wi-Fi 802.11n 

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802.11b/g mode. DS9800W does not 
support connection to routers with 
802.11n only.

 

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This device does not support the WPS-
PIN method.

 

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If your Wi-Fi router supports WPS and 
the WPS-PBC method but fails to connect 
to DS9800W, try the manual Wi-Fi setup 
method (see 'Scenario 2: Connect to a 
non-WPS router' on page 13).

 

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Enable SSID broadcast on the Wi-Fi router.

 

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Keep away from potential sources of 
interference which may affect Wi-Fi signal, 
such as microwave ovens.

 

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If you fail to use your PC for Wi-Fi network 
setup, check whether your PC is using a 
Wi-Fi network. You cannot use Ethernet 
connection for AirPlay network setup.

 

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Make sure that the SSID name of your 
home router consists of alphanumeric 
characters, with no space or special 
characters like %/#/* inserted.

 

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If you choose to rename the AirPlay device 
'

Philips_Fidelio XXXX

' in the setting menu, 

do not use special characters or symbols.

 

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For some new types of Wi-Fi routers, a 
network name (SSID) may be created 
automatically when you use WPS for 
connection. Always change the default 
network name (SSID) to a simple one that 
consists of alphanumerical characters, and 
also change the Wi-Fi security mode to 
secure your network.

Содержание DS9800W/10

Страница 1: ...www philips com welcome DS9800W User manual Register your product and get support at ...

Страница 2: ......

Страница 3: ...e Wi Fi network for AirPlay 12 Scenario 1 Connect to a WPS router 12 Scenario 2 Connect to a non WPS router 13 5 Play 19 Stream audio from your iTunes music library to DS9800W 19 Control play 21 Use advanced sound settings 21 Play from an external device 21 6 Charge your iPod iPhone iPad through the separate docking charger 22 Compatible iPod iPhone iPad 22 Load the iPod iPhone iPad 22 8SGDWH ÀUPZ...

Страница 4: ...OOHG ZLWK OLTXLGV VXFK as vases on the product a Read these instructions b Keep these instructions c Heed all warnings d Follow all instructions e Do not use this product near water f Clean only with dry cloth g Do not block any ventilation openings Install in accordance with the manufacturer s instructions h Do not remove the casing of this product i Only use this product indoors Do not expose th...

Страница 5: ...with the EMC directive 2004 108 EC do not detach the plug from the power cord Notice This product complies with the radio LQWHUIHUHQFH UHTXLUHPHQWV RI WKH XURSHDQ Community The device can be operated in the EU without restrictions indoor but cannot be operated outdoors in France in the whole of the band until further notice 7KLV SURGXFW FRPSOLHV ZLWK WKH UHTXLUHPHQW RI the 1999 5 EC directive 0RGL...

Страница 6: ...mation All unnecessary packaging has been omitted We have tried to make the packaging easy to separate into three materials cardboard box polystyrene foam buffer and polyethylene bags protective foam sheet Your system consists of materials which can be recycled and reused if disassembled by D VSHFLDOL HG FRPSDQ 3OHDVH REVHUYH WKH local regulations regarding the disposal of packaging materials exha...

Страница 7: ... multiple AirPlay enabled devices at the same time from the iTunes music library on your PC Mac only Tip Please visit www philips com welcome for information about more Philips AirPlay enabled devices With DS9800W you can also play music from other audio devices through the MP3 LINK socket With the supplied separate docking charger you can charge your iPod iPhone iPad directly What s in the box Ch...

Страница 8: ... Overview of the wireless SoundSphere speakers a b c e d f g a Turn the unit on off Press and hold reset the unit b MP3 LINK Connect an external audio player through the supplied MP3 link cable c AC IN Connect the power cord d 6SHDNHU FRQQHFWRUV Connect the two speakers through the supplied speaker cable e WiFi SETUP Connect the unit to a Wi Fi network f LED indicator Show the current status of th...

Страница 9: ... volume d Mute or restore volume e Skip to the previous next track f Start or pause play g Select the MP3 link audio source g f b a e d c Overview of the docking charger a DC IN Connect the power adaptor b ON OFF Switch on or off the LED light around the docking charger c iPod iPhone iPad dock connector a b c ...

Страница 10: ...peaker cable without red mark into the left black connector 2 1 3 5 Screw the left black connector to secure the cable 6 Repeat steps 2 5 to insert the other speaker cable into the right connectors Connect power Caution Risk of product damage Make sure that the power supply voltage matches the voltage printed on the bottom of the unit Risk of electric shock When you unplug the AC cord always pull ...

Страница 11: ...ion Risk of explosion Keep batteries away from heat VXQVKLQH RU ÀUH 1HYHU GLVFDUG EDWWHULHV LQ ÀUH RU ÀUVW WLPH XVH 1 Remove the protective tab to activate the remote control battery To replace the remote control battery 1 Open the battery compartment 2 Insert one CR2032 battery with correct polarity as indicated 3 Close the battery compartment Note Before you press any function button on the remo...

Страница 12: ...Wi Fi network automatically Before connection of DS9800W to you home Wi Fi network check the points below 1 Make sure that your Wi Fi router is powered on and working properly 2 Make sure that DS9800W has been powered on and booted up successfully see Turn DS9800W on on page 11 3 Identify the type of your Wi Fi router see the user manual of your Wi Fi router for details Scenario 1 Connect to a WPS...

Страница 13: ...i Fi enabled device can be an iPod touch iPhone iPad or a Wi Fi enabled PC Mac ROORZ WKH VHTXHQFH EHORZ IRU FRQQHFWLRQ RI DS9800W to a non WPS Wi Fi router 1 Collect settings of your home Wi Fi router and write down on paper for use during DS9800W Wi Fi setup see Collect settings of your home Wi Fi router on page 14 2 Switch DS9800W to Assisted Wi Fi Setup mode see Switch DS9800W to Assisted Wi Fi...

Страница 14: ...r more than 5 seconds The LED indicator blinks green and yellow alternately A new Wi Fi network of DS9800W itself is created with the network name SSID of Philips Fidelio AirPlay It takes about 45 seconds for successful creation of this new Wi Fi network Note IWHU RX ÀQLVK PDQXDO L L VHWWLQJ IRU 6 WKLV new Wi Fi network disappears If you fail to enter Assisted Wi Fi Setup mode power off DS9800W an...

Страница 15: ...available Wi Fi networks again Option 2 Use your Wi Fi enabled PC Mac Note See the user manual of your PC Mac for how to connect your PC Mac to a Wi Fi network During Wi Fi network connection do not connect any network cable to your PC Mac 1 Open the Wi Fi setup tool or control panel on your PC Mac Philips Fidelio AirPlay 2 Scan the available Wi Fi networks 3 Select Philips Fidelio AirPlay from th...

Страница 16: ...ser DGGUHVV EDU DQG FRQÀUP 7KH 6 FRQÀJXUDWLRQ ZHE page is displayed 192 168 1 1 If you use Safari on your Wi Fi enabled PC Mac you can also select Philips_Fidelio XXX from the Bonjour pull down list to enter the 6 FRQÀJXUDWLRQ ZHE SDJH GLUHFWO 1 Click Preferences The Bookmarks menu is displayed 2 Tick Include Bonjour for Bookmarks bar 3 Select Philips_Fidelio XXX from the Bonjour pull down list sh...

Страница 17: ... does not stay green steadily it means that the Wi Fi connection has failed Please power off both your Wi Fi router and DS9800W and then power on them again to see whether DS9800W can be connected to your home Wi Fi network If the problem remains try the above procedures again IWHU RX ÀQLVK WKH DERYH FKDQJHV RU SRZHU RII DQG power on of DS9800W the new Wi Fi network created by DS9800W will disappe...

Страница 18: ...our home Wi Fi network settings you wrote on paper 1 Select Settings Wi Fi on your iPod touch iPhone iPad Or open the list of available Wi Fi networks on your PC Mac 2 Select your network name SSID from the list of available wireless networks 3 QWHU WKH QHWZRUN NH LI UHTXLUHG 4 Wait until successful Wi Fi connection to your home Wi Fi network ...

Страница 19: ...S9800W Your iTunes device can be an iPod touch iPhone iPad installed with iOS 4 3 or later or a Wi Fi enabled PC Mac installed with iTunes 10 or later Stream from your iPod touch iPhone iPad 1 Launch the iPod Music application on your iPod touch iPhone iPad 2 Tap on the AirPlay icon 3 Select Philips_Fidelio XXXX or user FXVWRPL HG QDPH IURP WKH LU3OD OLVW ...

Страница 20: ...ct to the same Wi Fi router again 2 Close all applications running at the background 3 Power off and then power on your iPod touch iPhone iPad again Stream from your PC Mac 1 Launch iTunes 10 or a later version on your PC Mac 2 Click the AirPlay icon on the window 3 Select Philips_Fidelio_AirPlay XXXX or XVHU FXVWRPL HG QDPH IURP WKH LU3OD list 4 6HOHFW D PHGLD ÀOH DQG VWDUW SOD After a while you ...

Страница 21: ... source press Tip If you are streaming music from a PC Mac to control music play from AD7000W launch iTunes and tick Allow iTunes audio control from remote speakers in Edit for Windows or iTunes for Mac Preferences Devices Use advanced sound settings If your iTunes host device is an iPod touch iPhone iPad For advanced sound settings and additional features you can use your iPod touch iPhone iPad t...

Страница 22: ...The separate docking charger supports charge of the following iPod iPhone and iPad models iPad 2 iPad iPhone 4 iPhone 3GS iPhone 3G iPhone iPod classic iPod 5G iPod 4G iPod nano 2nd 3rd 4th 5th and 6th generation iPod touch 1st 2nd 3rd and 4th generation Load the iPod iPhone iPad 1 Connect the AC power cord to the DC IN socket on the docking charger the wall power socket ON OFF UK EUR ...

Страница 23: ...od iPhone iPad in the docking charger The docked iPod iPhone iPad begins to charge as soon as the docking charger is connected to AC power To remove the iPod iPhone iPad Pull the iPod iPhone iPad out of the docking charger ...

Страница 24: ...remember to go to the Wi Fi router FRQÀJXUDWLRQ SDJH DQG ZULWH GRZQ WKH 3 DGGUHVV RI your DS9800W See the user manual of your Wi Fi URXWHU IRU KRZ WR ÀQG WKH 3 DGGUHVVHV RI GHYLFHV connected to the Wi Fi router 1 Power on DS9800W see Prepare on page 10 It takes about 35 seconds for the unit to boot up During boot up the LED indicator on the back of the main VSHDNHU EOLQNV JUHHQ TXLFNO After boot u...

Страница 25: ...GDWH IDLOV RX FDQ WU WKH DERYH procedures again IWHU VXFFHVVIXO ÀUPZDUH XSGDWH LI WKHUH LV DQ problem with the Wi Fi connection press and hold on DS9800W for more than 5 seconds at the same time to reset the device and then try to set up the Wi Fi network for DS9800W again see Connect to your home Wi Fi network for AirPlay on page 12 ...

Страница 26: ...r Sensitivity 85 dB m W Wireless Wireless standard 802 11b g Wireless security WEP 64 or 128 bit WPA WPA2 8 63 characters UHTXHQF range 0 CH11 for 79 37 55 97 0 CH13 for 12 10 05 PBC one button push Yes General information AC power Wireless SoundSphere speakers 9a Separate docking charger Model ASSA28 050200 QSXW 9a 0 45A Output 5 0V 2000mA Operation Power Consumption 22 W Eco Standby Power Consum...

Страница 27: ...s signs aligned as indicated Replace the battery Aim the remote control directly at the IR sensor on the front of the main speaker Wi Fi network connection failed Check if yourWi Fi router isWi Fi 802 11b g FHUWLÀHG 7KLV GHYLFH LV RQO FRPSDWLEOH ZLWK L L E J FHUWLÀHG URXWHUV If your Wi Fi router is Wi Fi 802 11n FHUWLÀHG PDNH VXUH WR HQDEOH WKH 802 11b g mode DS9800W does not support connection to...

Страница 28: ...unes make sure that you have enabled Bonjour service in your PC Take Windows XP for example to enable the service you can click Start Control Panel and double click AdministrativeTools Services Bonjour Service then click Start followed by OK on the pop up menu If the problem remains try to restart DS9800W AirPlay connection failed with Mac or PC 7HPSRUDULO GLVDEOH WKH ÀUHZDOO DQG security software...

Страница 29: ...Specifications are subject to change without notice 2011 Koninklijke Philips Electronics N V All rights reserved DS9800W_10_UM_V1 0 ...

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