21
EN
14 Troubleshooting
Warning
•
Never remove the casing of this product.
To keep the warranty valid, never try to repair
the product yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page (www.
philips.com/support). When you contact the
Consumer Care, make sure that the product
is nearby and the model number and serial
number are available.
General
No power or no sound.
•
Car engine is not on. Turn the car engine
on.
•
Cable is not correctly connected. Check
connections.
•
Fuse is burnt. Replace fuse.
•
Volume is too low. Adjust volume.
•
If the above solutions cannot help, press
RESET
button.
•
Ensure that the track played is of a
compatible format.
Noise in broadcasts.
•
Signals are too weak. Select other stations
with stronger signals.
•
Check the connection of the car antenna.
•
Change broadcast from Stereo to mono.
Cannot play disc
•
Ensure that the disc label is inserted with
the printed side facing up.
•
Wipe the disc with fibre cleaning cloth
from the centre to the edge in a straight
line.
•
This disc may be defective. Play another
disc.
•
Ensure that the CD is a finalised CD/
CD-R/CD-RW.
•
Ensure that the CD is not encoded with
copyright protection technologies.
The CD skips tracks
•
Ensure that the CD is not damaged or
dirty.
•
Ensure that random mode is deactivated.
Disc cannot be ejected
•
Press and hold .
Preset stations lost.
•
Battery cable is not correctly connected.
Connect the battery cable to the terminal
that is always live.
Display show ERR-12
•
USB data error. Check the USB device.
About the Bluetooth device
Music playback is unavailable on the system
even after successful Bluetooth connection.
•
The device cannot be used with the
system to play music.
The audio quality is poor after connection
with a Bluetooth-enabled device.
•
The Bluetooth reception is poor. Move
the device closer to the system or remove
any obstacle between the device and the
system.
Cannot connect with the system.
•
The device does not support the profiles
required for the system.
•
The Bluetooth function of the device is
not enabled. Refer to the user manual of
the device to find out how to enable the
function.
•
The system is not in the pairing mode.
•
The system is already connected with
another Bluetooth-enabled device.
Disconnect that device or all other
connected devices and then try again.
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