32
EN
9 Troubles
h
ooting
Caution
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/support). When you contact Philips,
ensure that your apparatus is nearby and the
model number and serial number are available.
No power
Car engine has not been started. Start the
car engine.
Connections is incorrect.
Fuse has been damaged. Replace fuse.
No soun
d
Volume is too low. Adjust volume.
Speaker connections is incorrect.
No response to t
h
e remote control
Ensure that the path between the
remote control and the unit iis clear from
obstacles.
From a close distance, point the remote
control directly at the unit.
Replace the remote control battery.
The function does not work. Refer to the
instructions.
Disc
d
oes not play
Disc is upside down. Ensure the printed
side is upwards.
Disc is dirty. Clean the disc with a clean,
soft, lint-free cloth. Wipe the disc outwards
from the center.
Disc is defective. Try another disc.
Imcompatible disc is used. Try another disc.
Disc rating exceeds the restric setting.
Change the rating settings to lower one.
Disc region code is not compatible with
the unit. Use disc with proper region code.
(see 'Region code' on page 33)
Disc is blocke
d
in t
h
e
d
isc compartment
Press and hold until the disc comes out.
No image
Parking brake wire connection is incorrect.
Check the parking wiring.
Video DVD settings do not match with the
DVD. Adjust video DVD settings.
Video connection is improper. Check the
connections.
Noise in broa
d
casts.
Signals are too weak. Select other stations
with stronger signals.
Check the connection of the car antenna.
Change broadcast from stereo to mono.
Preset stations lost.
Battery cable is not correctly connected.
Connect the battery cable to the terminal
that is always live.
Fuse is broken
The Fuse type is incorrect. Replace it with
a 15A fuse.
Speaker wire or power wire is grounded.
Check the connections.
Display s
h
ow ERR-12
USB/SD/MMC data error. Check the USB
device or SD/MMC card.