Ordering accessories
To purchase accessories for this appliance, please visit our online shop at
www.shop.philips.com/
service
. If the online shop is not available in your country, go to your Philips dealer or a Philips service
centre. If you have any difficulties obtaining accessories for your appliance, please contact the Philips
Consumer Care Centre in your country. You find its contact details in the worldwide guarantee leaflet.
Recycling
- This symbol on a product means that the product is covered by European Directive 2012/19/EU.
Inform yourself about the local separate collection system for electrical and electronic products.
Follow local rules and never dispose of the product with normal household waste. Correct disposal of
old products helps prevent negative consequences for the environment and human health (Fig. 20).
Guarantee and service
If you need service or information or if you have a problem, please visit the Philips website at
www.philips.com/support
or contact the Philips Consumer Care Centre in your country.
You find its phone number in the worldwide guarantee leaflet. If there is no Consumer Care Centre
in your country, go to your local Philips dealer.
Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance.
If you are unable to solve the problem with the information below, visit
www.philips.com/support
for a list of frequently asked questions or contact the Consumer Care Centre in your country.
Problem
Solution
The light is on and cannot
be switched off.
The appliance is equipped with an automatic shut-off function.
The appliance switches off automatically after brewing (when the
water tank is empty) and the light goes out. If problems occur during
brewing, you can only switch off the appliance by pressing the on/off
switch on the back of the appliance.
Brewing coffee takes
longer than usual.
The appliance needs to be descaled (see chapter ‘Descaling’).
The coffee maker switches
off before the water tank
is empty.
The appliance needs to be descaled (see chapter ‘Descaling’).
The coffee is not hot
enough.
Rinse the jug with hot water before brewing. The coffee stays warm
longer if you brew a full jug (or at least half a jug).
The jug cannot be placed
in the appliance.
The jug can be placed in the appliance with the handle pointing
straight forward or completely to the right, but not with the handle
pointing completely to the left. Make sure the lid of the jug is in
‘closed/brewing’ position
r
.
The filter overflows when
the jug is removed from
the appliance during
brewing.
Do not remove the jug for more than 30 seconds, to prevent the
filter from overflowing.
ENGLISH
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