guarantee & service
If you need service or information or if you have a problem, please visit
the Philips website at
www.philips.com
or contact the Philips Consumer
Care Centre in your country (you find its phone number in the
worldwide guarantee leaflet). If there is no Consumer Care Centre in
your country, go to your local Philips dealer.
troubleshooting
If problems arise with your coffee maker and you cannot solve them with
the information below, please contact the nearest Philips service centre
or the Philips Consumer Care Centre in your country.
Problem
Solution
The appliance does not
work.
Make sure that:
- the appliance is plugged in.
- the voltage indicated on the appliance
corresponds to the local mains voltage.
- the appliance is switched on.
In all other cases, contact the Philips
Consumer Care Centre.
Water leaks out of the
appliance.
Make sure that:
- the water tank has not been filled beyond
the MAX level.
In all other cases, contact the Philips
Consumer Care Centre.
The appliance takes a
long time to brew
coffee.
Descale the appliance (see chapter
‘Descaling’).
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