Problem
Solution
My skin/eye is reacting
to the treatment (burning
feeling/itchiness).
This treatment may lead to mild redness
directly after the treatment, because the
blood flow will be influenced. You may
experience a warm, tingly sensation
during the treatment. These effects usually
disappear within several minutes and are
generally experienced as pleasant. If you still
experience these skin reactions after 24 hours
of use, consult your physician. Be sure that
the appliance has been cleaned between
different users to avoid transmission of eye/
skin issues. The appliance has been tested
and confirmed safe for use when used as
described in the user manual. Medicines or
products and their possible side effects can
affect individual people in different ways.
Since there is always the possibility that a rare
or previously unknown side effect may occur
with the use of this appliance or any other
product, please contact the Philips Consumer
Care Center in case you experience a side
effect which is not mentioned above.
I do not know when to
use which eye treatment
mode (Refresh, Relax
or Detox).
Please use the different treatments according
to the instructions in this manual.
The handle part feels
hot during/after I use the
product.
It is how it should work, because the heat
transfers in and out of the handle when
the tip is treating your eyes with different
temperatures.
简体中文
说明
感谢您购买眼周焕亮仪，欢迎光临飞利浦！
飞利浦眼周焕亮仪用于对抗浮肿、疲劳、眼干和黑眼圈
并可防止过早形成眼周细纹；让您的双眼随时随地焕发
活力光彩。 为了您能充分享受飞利浦提供的支持，请在
www.philips.com/welcome 注册您的产品。
基本说明（图 1）
1 多重温度表面
2 穴位刺激表面
3 声光指导
4 护理模式：冰感亮睛、温感放松、按摩焕活。
5 开/关按钮
6 电量指示灯
7 微型 USB 插头接口
8 USB 线缆
9 旅行软袋 (仅适用于特定型号)
10 USB 电源部件 (HX9200)*
*本产品未随附电源部件，但可单独进行购买。
如需获取 USB 电源部件，请仅购买 HX9200 型号
的飞利浦 USB 电源部件。 请参阅“订购附件”一章，
了解有关如何获取 USB 电源部件的更多信息。
注意事项
使用本产品之前，请仔细阅读本使用说明书，
并妥善保管以备日后参考。
危险
-
警告符号注释： 禁止在打开的水龙头 下进行清洗。
（图 2）
-
保持产品、USB 线缆和 USB 电源部件* 干燥。
警告
-
本产品可以由 8 岁或以上年龄的儿童以及肢体不健
全、感觉或精神上有障碍或缺乏相关经验和知识的人
士使用，但前提是有人对他们使用本产品进行监督或
指导，以确保他们安全使用，并且让他们明白相关的
危害。
-
切勿让儿童玩弄本产品。
Take any necessary safety precautions when you handle tools to open
the appliance and when you dispose of the battery.
Do not connect the appliance to the USB port again after you have
removed the battery.
1 Remove the USB plugs from the USB port and the appliance.
2 Let the appliance run until it stops working.
3 Remove the massage pad by prying it loose with a flathead screw driver
(Fig. 3, Fig. 4).
4 Loosen and remove the 3 screws (Fig 5).
5 Turn the appliance and remove the treatment head (Fig. 6).
6 Remove the front shell using a screw driver and cut the battery tags
(Fig. 7, Fig. 8).
7 Remove the rechargeable battery.
Warranty and support
If you need information or support, please visit
www.philips.com/support
or read the international warranty leaflet.
Troubleshooting
This chapter summarizes the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, visit
www.philips.com/support
for a list of frequently
asked questions or contact the Consumer Care Center in your country.
Problem
Solution
I do not know if the
appliance is suitable for
use on my eyes.
Do not use the appliance on wet, chapped
skin, open wounds, or when you suffer from
eye diseases, eye irritation, eye infection etc.
If you had any surgery on your face/eyes,
please consult your physician before using
the appliance. It is advised to remove contact
lenses before using the appliance.
The appliance does not
charge.
Make sure the socket or the USB port to which
you connect the appliance or micro USB is
live. Check whether the voltage indicated
on the appliance corresponds to the local
mains voltage. Check whether contact pins
on the appliance are in proper contact with
the contact points. If you use a socket in a
bathroom cabinet, you may need to switch
on the light to activate the socket. When the
charging light on the appliance still does not
light up or when the appliance still does not
charge, take it to your Philips dealer or the
nearest Philips Service Center.
The appliance does not
work anymore.
Make sure that you have pressed the on/
off button properly. Charge the appliance
according to the instructions in this user
manual. Verify whether there is a power failure
and if the USB port is live. Check if the charging
light on the appliance lights up to make sure
the appliance is charging. You are not able
to use the appliance when the ‚not available‘
indicator is shown, because the appliance
cools down. Please wait until the appliance
has cooled down for at least 60 minutes. If it
does not light up or if the appliance still does
not work, take it to your Philips dealer or the
nearest Philips Service Center.
I have trouble keeping the
appliance on my lower/
upper eyelid or eyeball.
Try different ways of holding the appliance in
order to find the right angle of the treatment
head on the upper or lower eyelid (Refresh
and Detox mode) or on the eyeball (Relax
mode) for proper skin contact. Make sure to
move the appliance slowly over the upper/
lower eye lid. Check if the treatment head
and/or massage pad is dirty. If so, clean with
an alcohol swab or damp cloth.
It is difficult to tap the
appliance over my upper
and lower eyelids.
Clean the treatment head and/or massage
pad with an alcohol swab or damped cloth.
Make sure you clean these parts of the
appliance carefully to remove any dirt.
